Ellie Bradley
Prescot,Knowsley
Summary
I am an outgoing and motivated professional with extensive experience in hospitality and customer service. I demonstrate strong communication and organizational skills, thriving in fast-paced environments. I am committed to continuous learning and professional development, with a proven ability to work effectively both independently and as part of a team. I am punctual and dedicated, consistently delivering high-quality service and support.
Overview
5
5
years of professional experience
Work history
Restaurant supervisor
Spitroast
Liverpool, Merseyside
05.2025 - Current
- Supervised daily operations to ensure smooth restaurant service and guest satisfaction.
- Trained new staff members on customer service protocols and food safety standards.
- Coordinated with kitchen staff to maintain efficient workflow during peak hours.
- Assisted in inventory management by monitoring stock levels and placing orders.
- Resolved customer complaints promptly to enhance overall dining experience.
- Maintained cleanliness and organisation of dining areas to meet health and safety regulations.
- Collaborated with management to develop promotional strategies for increasing customer engagement.
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
Bartender
Spanish Caravan
Prescot, Knowsley
06.2023 - 05.2025
- Crafted innovative cocktails and customised drinks according to customer preferences.
- Delivered exceptional customer service by engaging and ensuring a welcoming atmosphere.
- Checked identification of customers to ensure legal drinking age compliance.
- Maintained cleanliness and organisation of bar area, ensuring compliance with health and safety regulations.
- Trained new staff members on drink preparation techniques and customer service standards.
Kitchen staff member
The Watchmaker Wetherspoons
Prescot, Knowsley
06.2021 - 06.2023
- Prepared and cooked a variety of dishes to meet menu requirements and customer preferences.
- Maintained cleanliness and organisation of kitchen equipment and workstations for efficient operations.
- Assisted in training new kitchen staff on food preparation techniques and safety protocols.
- Collaborated with team members to ensure timely service and high-quality food presentation.
Education
A-Levels - Business, Psychology, Criminology
Carmel College
St Helens, St. Helens 09/2020 - 06/2022
Skills
- Team leadership
- Conflict resolution
- Customer service
- Health and safety adherence
- Decision-making
- Time management
- IT Computing
- Organisation
- Communitcation
- Team-work
- Banking
Timeline
Restaurant supervisor
Spitroast
05.2025 - Current
Bartender
Spanish Caravan
06.2023 - 05.2025
Kitchen staff member
The Watchmaker Wetherspoons
06.2021 - 06.2023
A-Levels - Business, Psychology, Criminology
Carmel College
09/2020 - 06/2022