Ellie Bennett
Feltham,Greater London
Summary
Dedicated professional with a strong foundation in customer service, adept at handling returns and exchanges while maintaining excellent customer relations. Demonstrates exceptional communication skills and remains calm under pressure, ensuring a courteous and efficient service experience. Committed to enhancing customer satisfaction and seeking opportunities to further develop expertise in customer-focused roles.
Overview
3
3
years of professional experience
Work history
Customer Experience/Retail Assistant
Sainsburys
Hampton , Greater London
07.2023 - 01.2026
- Delivered exceptional customer service over nearly two years in retail.
Managed stock rotation and shelf stacking to ensure product availability.
Operated tills efficiently in a high-demand supermarket environment.
Adapted swiftly to new roles, demonstrating versatility and agility. - Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Managed customer lines for minimum wait times and high satisfaction.
Education
NVQ Level 2 - Higher - Hair
Kingston College
Kingston upon Thames 09.2025 -
NVQ Level 2 - Hair
Kingston College
Kingston upon Thames 09.2024 - 06.2025
NVQ Level 2 - Beauty
Kingston College
Kingston upon Thames 09.2023 - 06.2024
Skills
- Communication skills
- Being courteous
- Returns and exchanges handling
- Customer Service
- Calm under pressure
- Customer relations
Affiliations
- Enjoy watching TV – Different Series and Movies.
- I enjoy travelling and seeing the world.
- I have a keen interest in watching football at my local football club.
Accomplishments
- I have completed Bronze Duke of Edinburgh Award whilst at school
- I have swum previously at County Standard and still hold a schools record which I broke which stood for over 30 years
References
References available upon request.
Timeline
NVQ Level 2 - Higher - Hair
Kingston College
09.2025 -
NVQ Level 2 - Hair
Kingston College
09.2024 - 06.2025
NVQ Level 2 - Beauty
Kingston College
09.2023 - 06.2024
Customer Experience/Retail Assistant
Sainsburys
07.2023 - 01.2026