Summary
Overview
Work history
Education
Skills
Hobbies
Timeline
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Paul Banks

Brownhills West,Walsall

Summary

Knowledgeable account management professional with experience in developing client communications, sales strategy and contract negotiation. Cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets.

Overview

22
22
years of professional experience
16
16
years of post-secondary education

Work history

Business Development Manager

Generation Juice
Wirral, Liverpool
12.2024 - Current
  • Conducted market research to identify potential business opportunities.
  • Secured new business opportunities by cultivating strong relationships with potential clients.
  • Delivered excellent customer service by addressing queries promptly and effectively.
  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Optimised sales methods to best engage, acquire and retain customers.

Senior Account Manager

CRB Cunningham’s
Solihull, West Midlands
07.2014 - 12.2024
  • My role involves dealing with up to 400 schools, multi academy trusts, local authorities, Secondary and Primary schools and colleges and catering suppliers across the north and northwest region, Derbyshire and Staffordshire areas
  • The role involves selling software and hardware cashless catering solutions into schools, dealing with area managers and business managers and decision makers and looking after each school and maintaining a good customer relationship to ensure customer satisfaction and retention, along with working with KPI’s and monthly and yearly targets
  • I also work with all Excel, word and PowerPoint documents along with the company’s CRM system and proposal quotation system.

Property Sales Executive

Trinity Mirror Midlands
01.2004 - 01.2014
  • My role involved dealing with estate agents and letting agents, mortgage brokers and new homes developers advertising needs in print and online on a weekly basis, meeting strict deadlines and targets.
  • I worked on various print titles across the west midlands and Warwickshire areas, including the Birmingham mail good homes supplement, the Birmingham post property supplement and the Coventry evening telegraph.
  • I forged important customer relationships and had over 130 different accounts with many accounts’ key accounts to the company.
  • Achieved and exceeded sales targets in line with client growth across all products and services.

Business Manager

Mortgage Stop
01.2003 - 01.2004
  • I was employed as a business development manager for a small local mortgage broker
  • My role involved customer service, and the generation of new leads and new customers from estate agents, letting agents and new homes developers
  • I covered the entire west midlands area and gained some experience in the mortgage market.

Education

Brownhills Comprehensive
01.1985 - 01.1991

3 Year Craft Certificate - Painting and Decorating

Walsall College of art
Walsall
01.1991 - 09.1994

Brownhills Comprehensive
Brownhills
01.1985 - 09.1991

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Skills

  • Product knowledge
  • Relationship Management
  • Sales expertise
  • Customer Service
  • Sales techniques
  • Account management
  • Business development
  • Salesforce CRM

Hobbies

Football and spending time with my family and friends.

Timeline

Business Development Manager

Generation Juice
12.2024 - Current

Senior Account Manager

CRB Cunningham’s
07.2014 - 12.2024

Property Sales Executive

Trinity Mirror Midlands
01.2004 - 01.2014

Business Manager

Mortgage Stop
01.2003 - 01.2004

3 Year Craft Certificate - Painting and Decorating

Walsall College of art
01.1991 - 09.1994

Brownhills Comprehensive
01.1985 - 09.1991

Brownhills Comprehensive
01.1985 - 01.1991

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Paul Banks