Customer-oriented professional with solid experience in customer care and business operations within dynamic environments. Strong supervisory and leadership abilities that ensures a high level of customer satisfaction. Superior interpersonal skills, both written and verbal, combined with the potential to establish rapport quickly and easily among diverse groups. Ability to implement improvement initiatives and enhancing quality, productivity, and service level measurements, while maintaining sound fiscal responsibility. Articulate communicator, skilled in communicating with all members of the organisation.
Ice Rink Cafe: