Ellice Taglienti
Doagh
Summary
A dedicated professional with a strong foundation in retail operations, customer service and hospitality demonstrating exceptional adaptability and flexibility. Proficient in scheduling and planning, and task prioritisation, ensuring efficient multitasking and order fulfilment. Committed to continuous professional development with expertise in health and safety compliance, conflict resolution, and workplace organisation. Possesses excellent communication skills, product knowledge, and attention to detail, complemented by proficiency in cash handling and point of sale operation.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
2026
2026
years of professional experience
Work history
Voluntary S.E.N Classroom Assistant
Northern Regional College
Ballymoney, Causeway Coast and Glens
- Assisting in Setting out work for the day ahead and sitting with students, offering help where needed
- Assisting in class trips and helping alongside teachers
- Learning to adapt to different situations and be patient and encouraging at all times
- Supervising students while cooking and demonstrating safe use of equipment and hygiene.
P2 Classroom Assistant
Bushvalley Primary School
- Assisting with smaller groups (S.E.N)
- Listening to and leading reading groups
- Assisting with homework bags for the end of the day
- Working alongside the teacher during class times, including walking the children out of the class for break, lunch and play time
- Photocopying and laminating paper and booklets for the teacher
- Assisting with setting up play sessions and helping the children in all areas of play
- Being able to take control of collating break and lunch lists of all children every week
- Taking observations on children ensuring confidentiality at all times
- As of having being assessed throughout my course, I enjoyed being able to create activities for the children that fit to their areas of needs, this included such things as a Mathematical fish tank, Art rainbow clouds and play dough activities to encourage independence
- Being able to use creativity to change displays within the role play corner set up
- Assisting in the after-school club 'Bush Buddies' which allowed me to gain more experience working alongside children of different ages
- This involved making snacks, drinks and providing the children with different areas of play
- Assisting in school trips by supervising smaller groups.
Armoy Cross-Community Playgroup
- Setting up play areas in the morning before the children would enter, making sure that all areas of play are different
- Welcoming children in the morning when they enter, and encouraging children to find their name tags to encourage independence
- Sitting with children and demonstrating to them how to play in different ways and making sure that I give my time to all children so that all are included
- Providing children with break, I would do this by cutting up fruit for the children alongside other healthy snacks so that the children have a choice, and also providing them with water and milk
- I would also assist children in P.E by setting up the songs for the children, putting ride-along cars and bikes, hula hoops and many more activities
- I would read a story to the whole class and get them to engage and listen by asking frequent question to do with the story
- I would ensure to help clean the rooms and make sure all toys are put away in the required area, and make sure floors and play areas are clean and tidy for the next day.
Supervisor
Burger King
Templepatrick, Antrim and Newtownabbey
01.2025 - Current
- Ensured smooth operations with regular maintenance checks.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Organised team resources, resulted in improved project timelines.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Monitored employee attendance records for maintaining discipline within the team.
- Managed daily operations to increase productivity.
- Identified potential risks and mitigated them through proactive measures.
- Coordinated with other supervisors to maintain consistency across shifts.
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Logged daily activities and notable incidents during production shifts.
- Managed opening or closing procedures during shifts for seamless transition between different teams on duty.
- Upheld company policies strictly, promoting adherence amongst all staff members as well.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and clear communications.
Team member
Homebase
Antrim, Antrim
02.2024 - Current
- Achieved efficient workflow with proper time management.
- Provided excellent customer service to enhance business reputation.
- Handled difficult customers, resulting in conflict resolution.
- Displayed teamwork skills to improve overall productivity.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Upheld company policies strictly, fostering a compliant work environment.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Delivered reliable customer service with attention to detail even under high pressure.
- Applied exceptional memory and multi-tasking skills to maintain optimal productivity.
- Used initiative to foresee customer and team needs, taking preventative action to minimise issues.
Education
Children's Care Learning and Development
Northern Regional College
Ballymoney, Causeway Coast and Glens 09/2016 - 06/2019
Skills
- Adaptability and Flexibility
- Scheduling and Planning
- Task prioritisation
- Efficient multitasking
- Order fulfilment
- Customer service
- Cash handling
- Product knowledge
- Conflict resolution
- Health and safety compliance
- Retail operations
- Health and safety standards
- Communication skills
- Workplace organisation
- Telephone operation
- Basic computer skills
Additional Information
Please note that I got Married in 2021 So my previous surname is Handley, this is the surname on my certificates and qualifications.
Personal Information
Date of birth: 07/02/2000
Timeline
Supervisor
Burger King
01.2025 - Current
Team member
Homebase
02.2024 - Current
P2 Classroom Assistant
Bushvalley Primary School
Armoy Cross-Community Playgroup
Voluntary S.E.N Classroom Assistant
Northern Regional College
Children's Care Learning and Development
Northern Regional College
09/2016 - 06/2019
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