Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Ellen Watts

Digby ,Lincolnshire

Summary

Accomplished librarian with extensive expertise in library systems mastery, resource acquisition, and reference materials sourcing. Proven track record in client service management, information organisation, and librarianship software. Adept at utilising information retrieval tools and knowledgeable in copyright laws. Demonstrates budgeting proficiency, diversity and inclusion practices, staff supervision, policy development, and staff development. Skilled in managing databases, overseeing library operations, policy implementation, and integrating e-learning resources to enhance user experience.

Offering strong organisational and communication skills with background in information management and customer service. Knowledgeable about digital cataloguing and community outreach. Ready to use and develop skills in research, database management, and user support in [Desired Position] role.

Experienced Librarian with knack for fostering love of reading and learning. Enhanced library services by streamlining cataloguing processes and boosting community engagement through innovative programmes. Known for creating welcoming and resourceful spaces that inspire all ages.

Hardworking [Job Title] with extensive experience in archival sector. Demonstrates proficiency with modern archival techniques and information technology systems. Adept at digitising printed media.

Overview

14
14
years of professional experience
1
1
Certification

Work history

Librarian Manager

GLL
Swinderby , Lincolnshire
09.2019 - Current
  • Increased awareness about library facilities through prison community and other agency's.
  • Collaborated closely with Education, workshop's and health care aligning resources with prisoners needs.
  • Managed the acquisition of new books, diversifying the library's collection.
  • Train Staff and prisoners in daily operations.
  • Implemented story book dads sessions to build family ties .
  • Established a welcoming environment with regular cleaning and organising duties.
  • Conducted workshops on research methodology to enhance student academic performance and courses .
  • Maintained up-to-date records of library inventory with computerised systems management skills.
  • Upheld quiet study environment by enforcing library rules and regulations.
  • Organised book clubs to promote intellectual discussions among prisoners with various language needs as English is not their first language.
  • Updated library website regularly, ensuring accurate information is always available.
  • Developed an engaging reading programme for increased literacy rates and to support neurodiversity in the prison.
  • Repaired or replaced damaged items to maintain continuity of service.
  • Trained library staff and prisoners to use library database, minimising information retrieval times.
  • Promoted library at community events to increase user base.

Administrator

HM Courts and tribunals
Lincoln , Lincolnshire
07.2019 - 09.2019
  • Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
  • Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
  • Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
  • Increased efficiency of document retrieval with a well-organised filing system.
  • Facilitated internal communications with clear and concise memos and bulletins.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol of HM Court and tribunals
  • Coordinated travel arrangements for Magistrates and Judges , contributing towards seamless journeys to courts in Lincolnshire without disruption.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.

Administrator

Home Office
Swinderby, Lincolnshire
04.2018 - 07.2019
  • Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
  • Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
  • Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
  • Organised important company meetings, leading to improved communication across departments.
  • Improved record keeping system with attention to detail and thoroughness.
  • Facilitated internal communications with clear and concise memos and bulletins.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.

Deputy Family Welfare Co-ordinator

L.A.T
Swinderby, Lincolnshire
09.2011 - 04.2021
  • Troubleshot potential problems before escalation, preventing major disruptions.
  • Oversaw daily operations ensuring consistency in quality and service delivery.
  • Explored new opportunities whilst maintaining focus on core responsibilities.
  • Conducted research to support decision-making processes to support detainees.
  • Facilitated cross-departmental meetings for improved collaboration efforts.
  • Answered phone calls and responded to emails from inside and outside agency's.
  • Addressed detainees complaints and resolved issues.
  • Managed databases and information systems, maintaining accurate and accessible records.
  • Build and maintained strong relationships with partners and key stakeholders.Home Office, health care , Education, workshops and Solicitors.

Education

BTEC - city & guilds 7407 teaching

Boston
Lincoln, Lincolnshire

Skills

  • Library systems mastery
  • Resource acquisition
  • Reference materials sourcing
  • Client service management
  • Information organisation
  • Librarianship software
  • Information retrieval tools
  • Knowledge of copyright laws
  • Budgeting proficiency
  • Diversity and Inclusion
  • Staff supervision
  • Policy development
  • Staff development
  • Managing databases
  • Library operations
  • Policy implementation
  • E-Learning resources

Certification

IAG level 3

All mandatory training for GLL and HMP Prison

Services

Timeline

Librarian Manager

GLL
09.2019 - Current

Administrator

HM Courts and tribunals
07.2019 - 09.2019

Administrator

Home Office
04.2018 - 07.2019

Deputy Family Welfare Co-ordinator

L.A.T
09.2011 - 04.2021

BTEC - city & guilds 7407 teaching

Boston

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Ellen Watts