Ellen Robinson

Lead end-to-end research, development and delivery of international B2B conferences across pharmaceutical, construction, and smart manufacturing sectors, working with senior leaders from global organisations to create commercially successful events.

Key achievements and responsibilities

• Lead multiple international conference projects from concept through to on-site delivery, balancing commercial objectives, stakeholder expectations and strict project deadlines.
• Conduct in-depth market research through executive interviews, industry analysis and competitor research to identify emerging trends and shape conference strategy.
• Build trusted relationships with C-suite executives and senior industry leaders, securing high-profile speakers through personalised outreach and ongoing stakeholder management.
• Develop commercially focused conference agendas that address key industry challenges while supporting delegate engagement and sponsor objectives.
• Project manage conferences from initial research through to on-site execution, collaborating with sponsorship, marketing, operations and community development teams to ensure every department is aligned and working towards shared commercial goals.
• Represent AMG World internationally by travelling to conferences across Europe and United States, managing stakeholder relationships and ensuring successful delivery of each event.
• Oversee all aspects of live event delivery, including venue management, conference flow, room layouts, speaker coordination, timings and delegate experience.
• Deliver opening and closing presentations to audiences of over 100 senior professionals, confidently representing the business and creating a professional event experience.
• Work closely with designers and marketing teams to develop event branding, promotional campaigns and conference materials that support successful event launches.
• Negotiate with senior stakeholders while maintaining strong long-term professional relationships.

• Delivered consistently high standard of customer service in premium leisure environment, ensuring members received welcoming and professional experience.
• Built positive relationships with members and colleagues while responding efficiently to enquiries and resolving issues.
• Worked across multiple operational areas, demonstrating flexibility, initiative and ability to adapt to changing priorities.
• Maintained high standards across the club while supporting smooth day-to-day operation of member services.
• Thrived in a fast-paced environment where attention to detail and professionalism were essential.
• Acted as first point of contact for members and guests, creating a positive first impression and delivering excellent customer service.

Responsibilities

• Managed relationships with venues, suppliers, speakers and delegates, ensuring every interaction reflected company's high standards.
• Coordinated event logistics from planning through to live delivery, maintaining exceptional attention to detail throughout.
• Delivered seamless experience for clients and attendees by anticipating needs, resolving issues efficiently and maintaining clear communication.
• Worked collaboratively across multiple teams to ensure projects were delivered on time and to budget.
• Adapted quickly to changing priorities while remaining calm and professional under pressure.