A motivated and adaptable individual who works well both independently and as part of a team, with strong organisational and time management skills developed through balancing university work, placement experience, and project based learning. Interested in opportunities across digital marketing, content, website management and creative communications, with a focus on continuing to develop practical and strategic skills within a professional environment.
Overview
6
6
years of professional experience
Work history
Supervisor
Centra
Magherafelt, Mid Ulster
2020.08 - Current
Handled high-pressure situations calmly resulting in a peaceful work environment.
Trained new employees, promoting rapid productivity increase.
Maintained an organised shop floor whilst boosting operational efficiency.
Increased store cleanliness with regular maintenance tasks.
Oversaw cash handling procedures, ensuring accuracy and security.
Achieved smooth workflow by delegating tasks appropriately.
Maintained neat, tidy and fully stocked shelves and racks to facilitate optimum sales opportunities.
Delegated tasks to staff to meet daily service requirements.
Mentored staff on handling and resolving customer concerns.
Enhanced teamwork by providing training to new recruits.
Digital intern
Tourism Ireland
Coleraine, Causeway Coast and Glens
2024.09 - 2025.09
Successfully delivered on tasks within tight deadlines.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Supported team by demonstrating respect and willingness to help.
Consistently arrived at work on time and ready to start immediately.
Updated website content as needed using CMS system.
Streamlined content production processes with effective use of CMS tools.
Facilitated training sessions for junior staff members on using CMS systems effectively.
Attained clear communication of technical information using plain language, simplifying complex concepts for non-technical stakeholders.
Tracked social media followers monthly
developed skills in meta business suite
Determined success of digital media campaigns, using analytics tools such as Google Analytics and Hootsuite.
Achieved seamless coordination with team communication.
Demonstrated respect, friendliness and willingness to help wherever needed.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.