Ellen Homent
Cambridge,Cambridgeshire
Summary
I have a strong focus on customer service, and am known for being friendly, organised, and caring. I am seeking an opportunity to extend my customer service skills, organisational abilities and caring nature in a retail environment.
Overview
2
2
years of professional experience
Work history
Turnstile operator
Cambridge United Football Club
Cambridge, Cambridgeshire
08.2023 - Current
Greet home and away supporters entering the ground
Attend the pre-match briefing to understand the ticketing arrangements for each fixture.
Ensure that the area around my turnstile is clear of obstructions and working -report any issues to supervisor.
To operate the ticket scanning device
Liaise with Safety Stewards and Security Officers on duty at turnstiles regarding any issues.
Help fans with directions around the ground and any ticketing queries or issues.
Education
NVQ Level 2 - Animal care
College of West Anglia
Cambridge, Cambridgeshire 09.2024 - 06.2025
NVQ Level 2 - Childcare
Premier Early years training
United Kingdom 09.2025 -
GCSEs - English Literature, English Language, Mathematics, Religious studies, Health and Social care
Bottisham Primary School
Cambridge, Cambridgeshire 09.2019 - 06.2024
Skills
Friendly
Customer focused
Organised
Caring
Affiliations
Football
Cooking
Pets
Timeline
NVQ Level 2 - Childcare
Premier Early years training
09.2025 -
NVQ Level 2 - Animal care
College of West Anglia
09.2024 - 06.2025
Turnstile operator
Cambridge United Football Club
08.2023 - Current
GCSEs - English Literature, English Language, Mathematics, Religious studies, Health and Social care
Bottisham Primary School
09.2019 - 06.2024
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