Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Ellen Clifford

Ellen Clifford

Maidstone,Kent

Summary

Versatile professional with focus on project coordination and operational efficiency. Skilled in streamlining processes, ensuring timely project delivery, and fostering cross-functional team collaboration. Committed to driving project success through strategic planning and meticulous attention to detail.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Internal Change Project Coordinator

Apogee Corporation
Maidstone, Kent
11.2021 - Current
  • Software project coordination (ERP implementation)
  • Interacting with and maintaining tools such as DevOps and SharePoint, to facilitate requirement tracking and governance controls.
  • Worked closely with the Project Manager to define objectives, leading to clear guidelines.
  • Identifying potential risks and issues to better mitigate, engage and reduce impact to project delivery.
  • Coordinated project tasks, ensuring timely completion.
  • Provided essential administrative support across multiple work-streams, enabling smoother operation.
  • Managed communication amongst project team members to foster collaboration and effective working relationships with wider stakeholders supporting project progression.
  • Facilitated and often lead regular team meetings to monitor progress of multiple work-streams.

Project Coordinator, International Specialist

Apogee Corporation
Maidstone, Kent
11.2019 - 11.2021
  • Engagement with international suppliers, for: RFP, contractual agreements (tri-party) and project tracking/ delivery
  • Adhering to WEEE regulations, when liaising with global partners outside Europe.
  • Responded promptly to client queries, boosting customer satisfaction levels.

Remote Strategic Coordinator

Apogee Corporation
Maidstone, Kent
06.2018 - 11.2019
  • Installation of DCA remote software to client's servers.
  • Reporting on data collection for strategic clients.
  • Analysing and identifying remote reporting failures and applying fixes where applicable.

Network Installation Consultant

Apogee Corporation
Maidstone, Kent
10.2017 - 06.2018
  • Engaging with clients for pre-installation detail, facilitating plug & play.
  • Engaging with Sales, Workshop, Warehouse and Logistics teams to ensure correct device configuration.
  • Providing remote support for customer and engineers, to promote seamless installations.
  • Customised installations according to client specifications.

Customer Service Advisor

Apogee Corporation
Maidstone, Kent
10.2016 - 10.2017

Front of House & Bar Technician

The Scared Crow Ltd
West Malling, Kent
10.2012 - 10.2016

Restaurant Chef

Mackenzie's
West Malling, Kent
06.2012 - 09.2012

Education

A-Levels - Classical Civilisation, Government & Politics, Mathematics

Cranbrook Grammar School
Cranbrook, Kent
09.2010 - 07.2012

GCSEs - English, Mathematics, Science, MFL, Humanities, Technologies, Religious Studies

Cranbrook Grammar School
Cranbrook, Kent
09.2007 - 07.2010

Skills

  • Microsoft Office Suite proficient
  • Analytical-thinking
  • Meticulous administrative strength
  • Stakeholder engagement
  • Risk mitigation

Affiliations

  • Camping
  • Fishing
  • Travel

References

References available upon request.

Timeline

Internal Change Project Coordinator

Apogee Corporation
11.2021 - Current

Project Coordinator, International Specialist

Apogee Corporation
11.2019 - 11.2021

Remote Strategic Coordinator

Apogee Corporation
06.2018 - 11.2019

Network Installation Consultant

Apogee Corporation
10.2017 - 06.2018

Customer Service Advisor

Apogee Corporation
10.2016 - 10.2017

Front of House & Bar Technician

The Scared Crow Ltd
10.2012 - 10.2016

Restaurant Chef

Mackenzie's
06.2012 - 09.2012

A-Levels - Classical Civilisation, Government & Politics, Mathematics

Cranbrook Grammar School
09.2010 - 07.2012

GCSEs - English, Mathematics, Science, MFL, Humanities, Technologies, Religious Studies

Cranbrook Grammar School
09.2007 - 07.2010
Ellen Clifford