Summary
Overview
Work History
Education
Skills
Interests
Gym, Health club, fine dining, travel
Timeline
Generic

ELLE WELLS

Bordereau Assessor, Administrator, Carer, Customer Service Support
Canvey

Summary

Highly focused employee with six years of experience in customer/consumer focused industries. Proven record of managing workloads and meeting deadlines. Adaptable and motivated to succeed and contribute to company success. Adapts to new work environments and learns new skills very quickly. Has the ability to transfer skills and hard-working attitude to any work environment. Has a goal to succeed and work/train in a professional setting, where hard work is rewarded with promotion and positive prospects. Expects management HND knowledge to be an advantage to any employer .

Overview

6
6
years of professional experience
9
9
years of post-secondary education
1
1
Language

Work History

Bordereaux Claims Adjuster

Charles Taylor
London
09.2022 - 09.2024
  • Assessing claims reports
  • Checking and correcting Insurance Broker's Bordereaux
  • Liaison with high profile clients.
  • Maintained strict confidentiality when dealing with sensitive client information, ensuring staff members followed suit.

CS WRITTEN SENIOR ASSOCIATE

SS&C
Basildon
05.2022 - 09.2022
  • Formatting and proof reading financial reports
  • Changing clients contact details, processing requests and complaints.

CUSTOMER SERVICE ASSISTANT

Tesco Extra
Chelmsford
05.2020 - 06.2022
  • Working unsocial hours between 4am-10pm, flexible working
  • Delivers an exceptional level of service to each customer, by listening to concerns and answering questions.;
  • Achieved top tier targets for home shopping
  • Managed Covid-19 vaccination clinic in Pharmacy
  • Worked on the checkout/money handling.

CARE AND SUPPORT WORKER

MCSE Care Agency
Birmingham
11.2021 - 03.2022
  • Assisting in all aspects of personal care, while encouraging independence appropriate to the individual's ability
  • Co-ordinated and planned care schedules, supporting 30+ clients
  • Ensuring ongoing client safety, promptly reporting concerns about safeguarding issues
  • Maintained up to date training and knowledge on the latest developments in care

CHILDCARE ASSISTANT

David Lloyd Centre
Birmingham
11.2021 - 01.2022
  • Providing childcare in the crèche for 0-12 years
  • Arranging set up and management of children's parties.

CARE ASSISTANT

Cera Care
Basildon
02.2021 - 09.2021
  • Cared for clients with physical, emotional, and cognitive impairments
  • Engaged clients in activities and conversations to improve quality of life
  • Operated hoists, wheelchair and mobility aids enabling clients to complete errands and attend appointments
  • Cared for clients from diverse backgrounds with empathy and cultural sensitivity.

RETAIL SALES ASSISTANT

Choice Women's Designer Clothing
Lakeside
08.2018 - 03.2021
  • Demonstrated strong product knowledge and market awareness to achieve high turnover in weekly sales
  • Provided tailored recommendations and styling advice to best meet customer needs
  • Managed stock room responsibly, including packing and sorting stock, keeping clear records
  • Greeted customers upon entry and assisted with product enquiries, increasing customer engagement/satisfaction.

ADMINISTRATION/RESEARCH ASSISTANT FOR CASE MANAGER

Donna Newman Case Management
Canvey Island, Essex
06.2024 - Current
  • Conducting research to identify therapists for the Case Manager's rehabilitation team
  • Identifying special needs schools, specialist holidays specific to the client's needs
  • Completing order forms and formatting documents.

WAITRESS

De Rougemont Manor
Brentwood
07.2019 - 06.2020
  • Provided a professional service for weddings and executive functions.

Education

Business Management Higher National Diploma - Business Management

Birmingham City University
Birmingham, BIR
09.2020 - 06.2023

Diploma of Higher Education - Sports BTEC diploma

Havering Sixth Form College
Havering, Essex
09.2018 - 06.2020

GCSEs -

Gable Hall School
Corringham, Essex
09.2013 - 06.2018

Skills

Proofreading and editing

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Interests

Travel

Health club/gym

Fine dining

Gym, Health club, fine dining, travel

I attend the health club at least four times per week, taking part in exercise classes, gym, swimming and the spa to maintain a high fitness level.


I enjoy travelling with friends and family and I am willing to relocate to anywhere which can supply accommodation or a relocation fee.


I enjoy eating out at new and innovative restaurants in and around London. Social networking is key to building a positive working relationship with professional clients.

Timeline

ADMINISTRATION/RESEARCH ASSISTANT FOR CASE MANAGER

Donna Newman Case Management
06.2024 - Current

Bordereaux Claims Adjuster

Charles Taylor
09.2022 - 09.2024

CS WRITTEN SENIOR ASSOCIATE

SS&C
05.2022 - 09.2022

CARE AND SUPPORT WORKER

MCSE Care Agency
11.2021 - 03.2022

CHILDCARE ASSISTANT

David Lloyd Centre
11.2021 - 01.2022

CARE ASSISTANT

Cera Care
02.2021 - 09.2021

Business Management Higher National Diploma - Business Management

Birmingham City University
09.2020 - 06.2023

CUSTOMER SERVICE ASSISTANT

Tesco Extra
05.2020 - 06.2022

WAITRESS

De Rougemont Manor
07.2019 - 06.2020

Diploma of Higher Education - Sports BTEC diploma

Havering Sixth Form College
09.2018 - 06.2020

RETAIL SALES ASSISTANT

Choice Women's Designer Clothing
08.2018 - 03.2021

GCSEs -

Gable Hall School
09.2013 - 06.2018
ELLE WELLSBordereau Assessor, Administrator, Carer, Customer Service Support