Summary
Overview
Work history
Education
Skills
Timeline
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Elle Munday

East Preston,United Kingdom

Summary

A highly organised and creative professional with expertise in communication and IT, demonstrating exceptional flexibility in task handling and time management mastery. Skilled in bookkeeping, invoicing, and billing, with a proven ability to prioritise tasks effectively. Known for being patient, kind, and courteous, with a strong commitment to delivering quality results.

Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work history

Administrative assistant

GPS Services Ltd
Lancing, West Sussex
01.2024 - Current
  • Improved customer satisfaction through prompt response to email and phone queries.
  • Organised client meetings, prepared agendas and took detailed minutes.
  • Facilitated internal communication.
  • Submitted timely reports which provided critical updates on various projects.
  • Ensured efficient travel arrangements for staff including booking flights and accommodations.
  • Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
  • Updated company databases by inputting new employee contact information and employment details.
  • Expedited document filing system with a new, organised method.
  • Performed bookkeeping tasks, including invoicing and expense tracking.
  • Maintained stock levels to avoid shortages in office supplies.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.

Front of house team member

Black Pepper Hospitality Ltd
Worthing, West Sussex
05.2024 - 02.2025
  • Facilitated positive dining experiences by providing excellent customer service.
  • Cooperated closely with other team members to meet and exceed guests' expectations.
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Maintained high standards of customer service during peak times.
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Upheld rigorous hygiene standards in all front-of-house areas.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Adapted swiftly to changing situations for uninterrupted service quality.
  • Handled cash transactions to ensure accurate accounting.
  • Assisted in training new staff, contributing to team efficiency.
  • Checked identification to maintain legal compliance.

Breakfast Club Worker

The Childcare Club
06.2023 - 09.2023
  • During Breakfast club I am required to prepare breakfast for the children whilst ensuring the correct procedures are being used and keeping in mind the children’s dietary requirements.
  • I am also required to set up and pack away activities for the children to enjoy.

PE Teaching Assistant/Play Leader

Thomas A Becket Infant School
Worthing, West Sussex
01.2023 - 07.2023
  • During my job role at this placement I have encouraged children to keep active during play times by leading games and group activities whilst encouraging positive behaviour and positive relationships.
  • I helped to assist the teacher during PE lessons by setting up equipment that was required and to help the children that may have required more assistance with an activity.
  • I ensured that there was equipment out on the playground to ensure that the children have the opportunity to learn new skills such as skipping or catching.

Level 2 Early Years Practitioner Apprentice

Discovery Day Nursery
Worthing, West Sussex
09.2021 - 12.2022
  • During my apprenticeship at this placement I have completed my coursework to a high standard whilst learning how to care for children in early years.
  • During this apprenticeship I have gained multiple skills such as handling parents, communicating with not only parents but also staff members to ensure that any important information is passed on whilst keeping confidentiality.
  • I have also gained my pediatric first aid training and have completed many courses on the website Noodle Now to further my education on how to provide for children’s needs and keeping them and everyone else safe.

Cleaner

P.S Services Cleaning
Lancing, West Sussex
01.2021 - 12.2022
  • Duties include keeping all cleaning materials and equipment in clean, tidy and usable condition, ensure effective stock-level management.
  • Carry out scheduled cleaning work to continually maintain excellent hygiene levels throughout the park.

Volunteer Stable Worker/Stable Worker

Self employed
05.2017 - 07.2022
  • I started my role as a volunteer looking after other people horse’s and now have a horse of my own.
  • Duties/Tasks include keeping the horses fed and watered, keeping horses clean and grooming them – brushing their coats and oiling their hooves, mucking out (cleaning) stables and putting down new bedding, cleaning saddles, bridles and other riding gear ('tack') and fitting them on horses, riding horses to exercise them and helping maintain them physically i.e., clipping hair, checking for injuries etc.

Waitress/Cleaner

Resourceful Squirrel
Rustington, West Sussex
03.2020 - 11.2020
  • I assisted with guiding guests through the dining rooms to their tables with a smile and provided any assistance they needed.
  • I always pitched in wherever I could see that help was needed.
  • I helped keep the tables clean and tidy, and made sure that all food preparation/storage areas were kept clean and tidy.
  • I took food and beverage orders from customers, and served food and beverages to customers with professionalism.
  • I also had the responsibility of taking payment from the customers.

Teacher Assistant - Work Experience

East Preston Infant School
East Preston, West Sussex
02.2020 - 02.2020
  • I helped motivate and stimulate the children by encouraging learning through play.
  • We read stories together, played games, played outside, did drawing and painting etc.
  • I helped the children with anything they wanted help with.
  • I assisted the teacher with creating visual aids and teaching resources.
  • I did a lot of observation and helped record each Childs progress.
  • I also helped ensure the health and safety of the children both inside and outside the school.

Education

High School - Maths, English Literature, English Language, Biology, Chemistry, Physics, Textiles, Physical educator, History

durrington high SCHOOL
01.2016 - 01.2021

Level 2 Early years practitioner - undefined

Discovery Day Nursery
01.2021 - 01.2022

NVQ Level 2 - Accounting

Level 2 Accounting
Lancing
06.2024 - 07.2025

Skills

  • Patient
  • Creative
  • Organised
  • Able to multitask
  • Kind/Caring
  • Courteous
  • Communication
  • I T
  • Flexibility in task handling
  • Time management mastery
  • Bookkeeping knowledge
  • Invoicing and billing experience
  • Task prioritisation

Timeline

NVQ Level 2 - Accounting

Level 2 Accounting
06.2024 - 07.2025

Front of house team member

Black Pepper Hospitality Ltd
05.2024 - 02.2025

Administrative assistant

GPS Services Ltd
01.2024 - Current

Breakfast Club Worker

The Childcare Club
06.2023 - 09.2023

PE Teaching Assistant/Play Leader

Thomas A Becket Infant School
01.2023 - 07.2023

Level 2 Early Years Practitioner Apprentice

Discovery Day Nursery
09.2021 - 12.2022

Cleaner

P.S Services Cleaning
01.2021 - 12.2022

Level 2 Early years practitioner - undefined

Discovery Day Nursery
01.2021 - 01.2022

Waitress/Cleaner

Resourceful Squirrel
03.2020 - 11.2020

Teacher Assistant - Work Experience

East Preston Infant School
02.2020 - 02.2020

Volunteer Stable Worker/Stable Worker

Self employed
05.2017 - 07.2022

High School - Maths, English Literature, English Language, Biology, Chemistry, Physics, Textiles, Physical educator, History

durrington high SCHOOL
01.2016 - 01.2021

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Elle Munday