Ella Elizabeth Clark

• Maintain accurate personnel records with diligent attention to detail
• Accurately process leave of absence requests and monitor absence data to use as triggers for management intervention
• Foster diversity and inclusion within workplace through active participation in related initiatives and form part of the company's wellbeing team
• Create offer of employment documentation, sending and collating references for successful candidates ensuring the onboarding process for all new starters is as efficient and enjoyable as possible and perform pre-employment checks
• Provide administration support for new starters, leavers and a wide variety of employee lifecycle processes such as probation reviews, exit processes, employee relations, employee of the quarter, holiday management and healthcare input into the HR system
• Support employee change processes and provide administrative support to HR initiatives and project work
• Monitor and respond to correspondence and requests via shared email inboxes to include prioritisation of work requests.
• Produce reports relevant to administration functions as and when required by the business
• Maintain data protection compliance in all tasks, maintaining a professional and discreet approach
• Complete regular reviews of administration tasks and responsibilities with the HR system support specialist to facilitate continuous improvement, efficiency, best practice and compliance through recommendations for change
• Review work, taking advantage of audits undertaken to amend any missing or incorrect data
• Undertake other duties and ad hoc projects as required by the business. Current Projects: Company Policies project, Health Passports, Right to Work, Wellbeing, Conway Cup
• Assist HR Advisors and HR BPs with employee relations, including drafting letters, attending meetings and notetaking
• Have assisted in the development of company policies to ensure legal compliance
• Act in accordance with company policies and procedures, particularly with reference to our Equity, Diversity and Inclusion policies, procedures, and practices
• Behave in a manner that supports the company’s stated Vision and Values
• Act in accordance with the company’s Health, Safety and Environmental policies, procedures, and practices

• Coordinated training courses, both internally and externally for the company
• Projects: First Aid, Mental Health Awareness and Asbestos training compliance across the company
• Responded to enquiries relating to training in a timely manner via teams, phone, email and face-to-face.
• Liaised with external training providers over the phone and via email, maintaining strong relationships with them
• Prepared materials and booking necessary rooms and facilities.
• Analysed training requirements at individual, team and organisational level, pulling reports from Oracle Analytics.
• Used Excel to create spreadsheets, such as the external booking tracker.
• Resolved issues such as last minute cancellations and urgent training requirements
• Raised purchase orders for training courses via Icon
• Evaluated costs of training programs and staying within required budget.
• Used various research techniques to find and contact new and reliable training suppliers
• Set up new preferred suppliers on Tradex
• Kept employee training records up to date, entering co-workers information into internal system.
• Built and maintained strong working relationships with internal customers across all levels of the business.
• Suggested strategies to address inefficiencies in current processes.
• Assisted the Talent team with organising work experience and apprenticeships
• Assisted with HR projects, including those relating to increasing mandatory training compliance and introducing new starter's to the board of directors
• Shadowed experienced HR team members in handling employee relations cases such as disciplinaries.
• Organised monthly L&D team meetings, creating invites, booking rooms and creating an agenda for each meeting based on suggestions and previous feedback from the team.

Coached children aged 4-11 in both French and English

• Instilled discipline and principles of good sportsmanship to the children in order to reduce pitch misconduct and promote teamwork.
• Established positive team culture by building inclusive and supportive environment for the children
• Catered each session to different footballing abilities and personalities
• Confidently adapted sessions based on availability of resources and weather conditions.
• Tailored coaching sessions appropriately for children with special needs.
• Delivered training sessions with enthusiasm and positivity to inspire children to consistently achieve their goals.

• Answered calls and emails from existing and potential customers in a professional manner in both French and English
• Created and updated attendance lists for lessons
• Translated the current website from French to English
• Helped to digitalise and improve systems
• Created teacher timetables using excel
• Ensured the upkeep of the office and prepared classrooms for lessons

Two weeks work experience at a fashion sales and distribution agency

• Created spreadsheets for products according to seasons and brands using Excel
• Ensured meeting rooms were tidy and followed protocol for presentation prior to clients arriving
• Organised showrooms - cleaning, tidying and ironing/steaming clothes