Ella Whitbread

Pastoral and Medical Lead

• Displayed energy and enthusiasm in fast-paced environment.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Pastoral meetings with children whilst supporting with their well-being.
• Creating and managing support plans to liaise with families and teachers.
• ELSA support for children (Emotional Literacy).
• Overseeing first aid, allergy and health needs.
• Launched mindfulness training sessions leading to significant improvement in employees' mental wellbeing over time.
• Built strong relationships with mental health professionals for improved patient advocacy.
• Mental Health Lead - working and supporting staff to improve their overall mental health.

Designated Safeguarding Lead

• Successfully delivered on tasks within tight deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Completed duties to deliver on targets with accuracy and efficiency.
• Providing training to staff where needed.
• Implemented robust safeguarding measures for enhanced client protection.
• A member of the senior leadership team, assisting the headteacher with operational duties.
• Improved student engagement by implementing innovative teaching strategies.
• Provided feedback to faculty members, enhanced teaching methods.
• Assessed individual learner needs, tailoring teaching techniques accordingly.

• Provided emotional support to patients, improving their mental wellbeing.
• Responded promptly to emergency situations, ensuring safety of all residents.
• Adhered strictly to professional standards, regulations and policies at all times while executing duties.
• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
• Assisted in daily living activities for enhanced patient comfort.
• Respected privacy and dignity of each resident during provision of care services.
• Encouraged independence among patients whilst assisting them with tasks.
• Monitored vital signs of patients for early detection of health complications.
• Administered medication to patients, ensuring proper health management.

Responsibilities

• Greeting costumers as they walk through the door.
• Answering and managing phone queries.
• Making refreshments for customers.
• Assist with required admin.

I was promoted to team leader within my first month. Duties included cleaning toilets, classrooms and hallways. I was in charge of my own team to help and guide them to achieve their own goals as well as doing my own cleaning duties around the School.