Ella Urquhart
Erith
Summary
Dedicated Personal Shopper with 11 years of retail experience. Expertise in efficiently picking, packing and delivering orders. Committed to providing excellent customer service and maintaining high standards in stock management.
Overview
15
15
years of professional experience
Work History
Personal Shopper
Tesco CFC
03.2015 - Current
- Picking and packing customers orders accurately and efficiently
- replenishing shelves to maintain optimal stock levels
- assisting in loading delivery vans with customer order trays
- providing support to staff during college events and acivities
Event Volunteer
Bexley College
02.2015 - 02.2015
- Pyjama day at Bexley College to raise money for Demelza Children’s Hospice.
Open Day Volunteer
Bexley College
11.2014 - 11.2014
- I showed visitors round the college, talked to them to find out what courses they were interested in, I helped out the staff and greeted the visitors as they entered the College.
Work Experience
Crayford Library
Crayford
09.2011 - 09.2011
- On work experience I talked and helped out the customers when they needed it, I helped out staff by shelving books and also did some display work. Engaging with customers.
Education
BTEC Level 2 Diploma in Media - Creative Media
Bexley College
Erith, Kent01-2015
BTEC Subsidiary Diploma in ICT Level 3 - Information Technology
North West Kent College
06-2014
Erith secondary school -
Erith secondary school
Erith, Kent06-2012
Skills
- Positive attitude
- Punctuality and reliability
- Time-management
- Multitasking efficiency
- Product knowledge
- Computer literacy
- Shelf stocking
- Health and Safety Compliance
- Time efficiency
- Stock replenishment
- Quality Assurance
- Strategic thinking
- Microsoft Office Suite
- Customer service excellence
- Order fulfillment accuracy
- inventory management
- attention to detail
- problem solving skills
- team collaboration
- communication skills
- adaptability
- time-sensitive delivery
- basic it skills
References
Michael Fysh, Tesco CFC, Church Manor way industrial estate, Erith, DA8 1DL, Michael.fysh@tesco.com
Personal Information
Date of birth: 1996-01-25
Timeline
Personal Shopper
Tesco CFC
03.2015 - Current
Event Volunteer
Bexley College
02.2015 - 02.2015
Open Day Volunteer
Bexley College
11.2014 - 11.2014
Work Experience
Crayford Library
09.2011 - 09.2011
BTEC Level 2 Diploma in Media - Creative Media
Bexley College
BTEC Subsidiary Diploma in ICT Level 3 - Information Technology
North West Kent College
Erith secondary school -
Erith secondary school