Ella Tunley
Stourport-on-Severn,Worcestershire
Summary
I am a well presented; highly motivated and enthusiastic individual and am currently studying Accounting & Finance at the University of Gloucestershire. I take enjoyment in learning and hope to carry this on in new workplace environments.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Delivery Driver
China Chef
Stourport-on-Severn, Worcestershire
2024.01 - 2025.09
- Managed multiple orders and delivery locations efficiently.
- Delivered orders within optimal timeframes to maximise customer satisfaction.
- Provided exceptional customer service while respecting preferences.
- Resolved complaints and addressed inquiries promptly.
- Handled cash transactions accurately and securely.
- Maintained vehicle organisation for streamlined operations.
Online Assistant
Sainsbury’s
Worcester, Worcestershire
2024.01 - 2024.04
- Worked as a team to efficiently pick and deliver online customer orders to doorsteps.
- Achieved required picking rates while maintaining high standards of product quality.
- Executed timely substitutions for unavailable items, ensuring customer satisfaction.
- Maintained a fast-paced, hands-on role with minimal supervision.
- Demonstrated keen attention to detail throughout order fulfilment process.
- Operated technology and handled heavy lifting as part of daily responsibilities.
Picker and packer
Flory’s Online
Kidderminster, Worcestershire
2023.09 - 2023.12
- Monitored product quality to ensure customer orders met established standards.
- Maintained a clean and organised workspace, ensuring products were properly separated.
- Refilled shelves and gathered stock from the warehouse to maintain inventory levels.
- Fulfilled specific customer needs promptly and effectively.
- Picked and packed all orders with accuracy and attention to detail.
- Assembled products as required within the department.
Online Work Experience in Finance & Accountancy and Psychology
Springpod
2022.04 - 2022.04
- Demonstrated strong understanding of career pathways and employer expectations.
- Identified essential skills required for various future careers.
- Applied knowledge effectively through engaging interactive exercises.
- Developed awareness of key employability and transferable skills.
Alton Piece Equestrian Centre
2020.10 - 2021.12
- Working with children and help to create a fun and stimulating environment.
- Ensuring the safety and welfare of children.
- Have a great attitude by being enthusiastic, responsible and reliable.
- Working as part of a team alongside other volunteers and the stable owners.
- All aspects of stable management duties carried out effectively.
Education
A-Levels - Psychology, Maths, Biology
Worcester Sixth Form and College
Worcester 2021.09 - 2023.08
Bachelor of Science - Accounting and Finance
University of Gloucestershire
Gloucester 2024.09 -
GCSE - Maths, Further Maths, Business Studies, History, English Literature, English Language, Combined Science, French, BTEC Performing Arts
Stourport High School and Sixth Form
Stourport-on-Severn, Worcestershire 2016.09 - 2021.08
Skills
- Precision in execution
- Use of warehousing tools
- Punctuality and reliability
- Recording inventory data
- Order fulfilment accuracy
- Fast-Paced environment adaptiveness
- Results-Driven attitude
- Microsoft PowerPoint and Excel
- Delivery accuracy
- Navigation proficiency
- Customer Service
- Dispute management
- Organising shipment products
Certification
MathWorks
Acquired the following certifications
- MATLAB Onramp - 24 February 2025
- Statistics Onramp - 24 February 2025
- Curve Fitting Onramp - 27 February 2025
- Explore Data with MATLAB Plots - 25 March 2025
Accomplishments
PiXL award
Partners in Excellence - partnership with Stourport High School to develop student skills.
Hobbies and Interests
Hobbies include hiking and rock climbing, going to concerts, and exploring new places with friends and family.
In addition to living in Spain for 4 years and going travelling for three months in a campervan, I would like to travel extensively in the future to experience differing cultures around the world.
Timeline
Bachelor of Science - Accounting and Finance
University of Gloucestershire
2024.09 -
Delivery Driver
China Chef
2024.01 - 2025.09
Online Assistant
Sainsbury’s
2024.01 - 2024.04
Picker and packer
Flory’s Online
2023.09 - 2023.12
Online Work Experience in Finance & Accountancy and Psychology
Springpod
2022.04 - 2022.04
A-Levels - Psychology, Maths, Biology
Worcester Sixth Form and College
2021.09 - 2023.08
Alton Piece Equestrian Centre
2020.10 - 2021.12
GCSE - Maths, Further Maths, Business Studies, History, English Literature, English Language, Combined Science, French, BTEC Performing Arts
Stourport High School and Sixth Form
2016.09 - 2021.08