Summary
Overview
Work History
Education
Certification
Timeline
Generic
ELLA-ROSE TRUSS

ELLA-ROSE TRUSS

London

Summary

A dynamic leader with a customer-centric approach and 4 years of experience in hospitality. Proficient in managing diverse teams and operations to elevate service standards and meet business objectives. Committed to continuous growth and development in the hospitality industry.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Livelyhood Venues
Wimbledon
11.2022 - Current
  • Spearheaded personnel management and operational oversight, ensuring exceptional service delivery while meeting demand requirements
  • Facilitated training sessions and mentored staff, preparing them for advancement within the company
  • Proficient in maintaining beer lines to ensure optimal quality, with relevant certificates in health and safety
  • Initiated career progression by undertaking training for an assistant manager role.

Team Coach

Mitchell & Butlers
Coulsdon
12.2019 - 11.2022
  • Conducted training sessions and supervised new staff, fostering a culture of excellence and achieving a 5-star EOH rating
  • Demonstrated expertise in allergen management and provided exemplary service in a fast-paced restaurant environment
  • Started as a barmaid, honing skills in bartending and customer service, later transitioning to managing a full restaurant.

Education

A-levels -

Carshalton Girls Sixth Form
01.2019

Certification

Carshalton Girls Sixth Form, Carshalton, A-levels, 2019, Merit, Extended Certificate Diploma

Timeline

Supervisor

Livelyhood Venues
11.2022 - Current

Team Coach

Mitchell & Butlers
12.2019 - 11.2022

A-levels -

Carshalton Girls Sixth Form

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ELLA-ROSE TRUSS