Ella Potton
Chelmsford,England
Summary
Dynamic professional with expertise in Microsoft Office, social media management, and copywriting. With proficiency in Adobe software and Canva, complemented by strong data analysis and management skills. Known for exceptional time management, negotiation, critical thinking, leadership, and interpersonal skills. Adept at written and verbal communication, aiming to leverage these competencies towards impactful career growth.
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
Work history
Social Media
Crumbs Alive
Manningtree, Essex
03.2025 - Current
- Supported the creation of engaging content for social media platforms.
- Maintained social media channels, enhancing online presence and engagement.
- Handled social media promotions, boosting online engagement.
- Implemented social media strategies, increasing company visibility online.
- Increased brand visibility by creating and implementing strategic PR campaigns.
- Promoted and increased postal delivery sales
Retail Supervisor
Morrisons Daily
01.2023 - 01.2024
- Achieved smooth workflow by delegating tasks appropriately.
- Collaborated closely with the store manager for planning promotional events successfully.
- Maintained an organised shop floor whilst boosting operational efficiency.
- Oversaw cash handling procedures, ensuring accuracy and security.
- Coached team to deliver top-quality customer service and uphold brand values.
- Designed attractive window and floor merchandise displays to increase daily footfall.
- Updated pricing and promotions to fulfil store goals.
Sales Associate
Primark
01.2022 - 01.2023
- Maintained up-to-date knowledge of current promotions and discounts to inform customers appropriately.
- Created visually appealing merchandise displays attracting more foot traffic into the store.
- Resolved customer complaints promptly, improving customer retention rates.
- Handled cash transactions accurately to avoid discrepancies.
- Managed inventory, minimising stock shortages or overages.
- Conducted regular inventory checks, ensuring adequate stock levels at all times.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Charity Work
Sanctus
, Chelmsford
- Volunteered at a homeless shelter, engaging with attendees, hosting events, and preparing food and drinks.
- Offered support, creating a welcoming atmosphere, and helping with daily operations to ensure everyone had a positive experience.
- Participated in local charity work for improved community relations.
- Promoted a positive working environment by fostering team spirit and collaboration.
Education
Bachelor of Arts - Media, Communications and Advertising
Winchester University
09.2020 - 06.2023
A Levels - Media, Politics, Psychology
Hylands School
Chelmsford, Essex 09.2018 - 03.2020
Skills
- Microsoft Office
- Social Media Management
- Copy Writing
- Adobe Software
- Proficient in Canva
- Data Analysis
- Management Skills
- Time Management
- Negotiation
- Critical Thinking
- Leadership
- Interpersonal skills
- Written and verbal Communication
Timeline
Social Media
Crumbs Alive
03.2025 - Current
Retail Supervisor
Morrisons Daily
01.2023 - 01.2024
Sales Associate
Primark
01.2022 - 01.2023
Bachelor of Arts - Media, Communications and Advertising
Winchester University
09.2020 - 06.2023
A Levels - Media, Politics, Psychology
Hylands School
09.2018 - 03.2020
Charity Work
Sanctus
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