Ella Morling
Summary
Im a confident, organised and hardworking individual. I thrive in fast-paced, hands-on roles where I can show initiative and complete tasks to a high standard. I am friendly, reliable and able to work effectively both independently and as part of a team. I am motivated to expand my skills and gain valuable experience.
Overview
5
5
years of professional experience
Work history
Administrative Assistant
True care and companionship
Ipswich , Suffolk
2025.05 - 2025.09
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Answered telephone calls to offer information, direct callers and take messages.
- Handled photocopying documents, updating files and faxing communications for staff.
Waitress
Ipswich town football club
Ipswich , Suffolk
2024.10 - 2025.06
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Fast food server
McDonald’s
Ipswich , Suffolk
2024.10 - 2025.03
- Server customers in fast paced environments
- Operated tills, prepared orders and handled customer queries
- Gained experience managing pressure and multitasking
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Shop Staff Member Christmas temp
Sainsbury's
Ipswich , Suffolk
2024.11 - 2024.12
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
- Collaborated with team members during peak times to manage queues and enhance shopping experience.
Waitress and takeaway server
Cappadocia
Ipswich , Suffolk
2020.06 - 2022.06
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Managed money handling and phone orders
Education
GCSEs - English
East bergholt high school
Colchester, Essex 2019.09 - 5 2024
Skills
- Customer service excellence
- Professional communication skills
- Multitasking skills
- Efficient problem solving
- Collaborative efforts
- Cash handling and till operation
- Time management and organization
- Ability to perform under pressure
- Quick learner
Timeline
Administrative Assistant
True care and companionship
2025.05 - 2025.09
Shop Staff Member Christmas temp
Sainsbury's
2024.11 - 2024.12
Waitress
Ipswich town football club
2024.10 - 2025.06
Fast food server
McDonald’s
2024.10 - 2025.03
Waitress and takeaway server
Cappadocia
2020.06 - 2022.06
GCSEs - English
East bergholt high school
2019.09 - 5 2024