Ella Morling
Summary
Im a confident, organised and hardworking individual. I thrive in fast-paced, hands-on roles where I can show initiative and complete tasks to a high standard. I am friendly, reliable and able to work effectively both independently and as part of a team. I am motivated to expand my skills and gain valuable experience.
Overview
5
5
years of professional experience
Work history
Administrative Assistant
True care and companionship
Ipswich , Suffolk
05.2025 - 09.2025
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Answered telephone calls to offer information, direct callers and take messages.
- Handled photocopying documents, updating files and faxing communications for staff.
Waitress
Ipswich town football club
Ipswich , Suffolk
10.2024 - 06.2025
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Fast food server
McDonald’s
Ipswich , Suffolk
10.2024 - 03.2025
- Server customers in fast paced environments
- Operated tills, prepared orders and handled customer queries
- Gained experience managing pressure and multitasking
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Shop Staff Member Christmas temp
Sainsbury's
Ipswich , Suffolk
11.2024 - 12.2024
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
- Collaborated with team members during peak times to manage queues and enhance shopping experience.
Waitress and takeaway server
Cappadocia
Ipswich , Suffolk
06.2020 - 06.2022
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Managed money handling and phone orders
Education
GCSEs - English
East bergholt high school
Colchester, Essex 09.2019 - 5 2024
Skills
- Customer service excellence
- Professional communication skills
- Multitasking skills
- Efficient problem solving
- Collaborative efforts
- Cash handling and till operation
- Time management and organization
- Ability to perform under pressure
- Quick learner
Timeline
Administrative Assistant
True care and companionship
05.2025 - 09.2025
Shop Staff Member Christmas temp
Sainsbury's
11.2024 - 12.2024
Waitress
Ipswich town football club
10.2024 - 06.2025
Fast food server
McDonald’s
10.2024 - 03.2025
Waitress and takeaway server
Cappadocia
06.2020 - 06.2022
GCSEs - English
East bergholt high school
09.2019 - 5 2024