Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ella Mills

Liverpool

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Personal Assistant

Wired
Liverpool
09.2023 - Current
  • Provide all aspects of personal care.
  • Prepare meals, and complete domestic tasks.
  • Provide person centered care that enables the service user to live their best quality of life.
  • Use of interpersonal skills to communicate in non-traditional ways such as PEC cards and gestures.
  • Supporting service users to integrate into the wider society by assisting them in public spaces.

Disability Support Worker

Quartz Care Limited
Liverpool
03.2022 - 04.2024
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques, through the use of hoists.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Managed challenging behaviors through positive reinforcement techniques.

Crew Member

McDonald's
Liverpool
02.2020 - 01.2022
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Resolved customer complaints in a professional manner.
  • Drove team success by quickly completing assigned tasks.

Sales Assistant

Smyth's Toys superstore
Liverpool
09.2019 - 01.2020
  • Assisted in creating displays to promote products.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.

Education

Undergraduate BA (HONS) - Criminology

Liverpool John Moores University
06-2026

NVQ Level 2 - Understanding Behaviour That Challenges

City of Liverpool College
07-2023

Access To Higher Education - Humanities, Law And Criminology

City of Liverpool College
07-2023

GCSE - Mathematics

Fazakerley High School
Liverpool
07-2018

GCSE - English Language

Fazakerley High School
07-2018

GCSE - English Literature

Fazakerley High School
07-2018

GCSE - Combined Science

Fazakerley High School
07-2018

GCSE - French

Fazakerley High School
07-2018

GCSE - History

Fazakerley High School
07-2018

GCSE - Art And Design

Fazakerley High School
07-2018

GCSE - Religion And Ethics

Fazakerley High School
07-2018

Skills

  • Expense Management
  • Client Relations
  • Multi-Task Management
  • Food Service Background
  • Strong Work Ethic
  • Training staff
  • Attention to Detail
  • Critical thinker
  • Customer friendly
  • Proper phone etiquette

Affiliations

FazakerleyMoores
  • Reading
  • Giving to charity
  • Socialising with friends and family

Timeline

Personal Assistant

Wired
09.2023 - Current

Disability Support Worker

Quartz Care Limited
03.2022 - 04.2024

Crew Member

McDonald's
02.2020 - 01.2022

Sales Assistant

Smyth's Toys superstore
09.2019 - 01.2020

Undergraduate BA (HONS) - Criminology

Liverpool John Moores University

NVQ Level 2 - Understanding Behaviour That Challenges

City of Liverpool College

Access To Higher Education - Humanities, Law And Criminology

City of Liverpool College

GCSE - Mathematics

Fazakerley High School

GCSE - English Language

Fazakerley High School

GCSE - English Literature

Fazakerley High School

GCSE - Combined Science

Fazakerley High School

GCSE - French

Fazakerley High School

GCSE - History

Fazakerley High School

GCSE - Art And Design

Fazakerley High School

GCSE - Religion And Ethics

Fazakerley High School

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Ella Mills