Ella Farnsworth
Chesterfield,Derbyshire
Summary
Enthusiastic ex-Nursing Student with demonstrated history of good academic and professional development. Bringing hands-on experience within clinical environments, a dynamic skill set and training in sterile settings. I am hardworking and now pursuing a new career path. I am a compassionate and dedicated individual with strong communication and problem-solving skills. I have good teamwork skills and am always committed to making positive impact in my chosen role. I strive to always be enthusiastic in everything I do. I use this enthusiasm when resolving customer through effective work strategies and providing good customer service. Thank you for taking the time to read.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Student nurse
University of Derby
Chesterfield, Derbyshire
2023.03 - 2024.10
- Improved patient comfort by providing personalised care and attention.
- Administered medication for better control over patients' symptoms.
- Ensured safe environment with regular cleaning and sterilisation of equipment.
- Delivered high-quality patient care to enhance recovery process.
- Provided emotional support, resulting in improved patient morale.
- Completed shifts alongside university-based learning.
- Collaborated with staff members to facilitate quality care, increasing patient satisfaction.
- Proactively applied safeguarding principles to maximise patient safety.
- Dealt with emergencies with calm and composure.
Student
The Open University
Chesterfield, Derbyshire
2020.09 - 2022.07
- Developed excellent time management skills during university studies.
- Gained valuable team working experience by participating in multiple group projects.
- Built up strong computer literacy whilst taking online courses in digital media.
- Conducted research for final year project, developed analytical skills.
- Completed assignments, special projects and group work on time and achieved good marks.
- Collaborated with classmates on group projects to achieve shared academic goals.
- Communicated with teachers to obtain feedback, applying it to future projects.
- Attended workshops and training sessions, enhancing practical skills relevant to coursework.
- Engaged in continuous self-directed learning to expand knowledge beyond standard curriculum.
Waitress supervisor
Damons American Dining
Sheffield
2017.01 - 2018.08
- Maintained high standards of customer service by training new waitstaff.
- Improved team efficiency through implementation of new scheduling system.
- Ensured smooth restaurant operations during peak hours for seamless dining experience.
- Coordinated with kitchen staff to expedite food orders, resulting in satisfied customers.
- Handled customer complaints promptly and professionally, preserving restaurant's good reputation.
- Checked cleanliness and presentation standards on daily basis to ensure top-notch ambience.
- Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
- Followed food hygiene and safety procedures in line with requirements.
- Processed payments and reduced customer wait times.
- Checked customer IDs to confirm age before selling age-restricted products.
Education
GCSEs - Secondary School
St Mary's Catholic High School
Chesterfield, Derbyshire 2011.09 - 2016.07
Level 3 BTEC extended diploma Health & Social Care - College
Chesterfield College
Chesterfield, Derbyshire 2016.09 - 2017.07
Certificate of Higher Education - Health
The Open University
Chesterfield, Derbyshire 2020.01 - 2021.01
- - Health
University of Derby
Derby 2022.03 - 2024.10
Skills
- Communication excellence
- Hospital health and safety
- Sensitivity to diversity
- Person-Centred Approach
- Equipment sterilisation
- Professionalism
- Teamwork
- Health and sanitation
- Room preparation
- Compassionate care
- Customer focus
- Multitasking
- Digital marketing
- Task prioritisation
- Deadline management
Timeline
Student nurse
University of Derby
2023.03 - 2024.10
- - Health
University of Derby
2022.03 - 2024.10
Student
The Open University
2020.09 - 2022.07
Certificate of Higher Education - Health
The Open University
2020.01 - 2021.01
Waitress supervisor
Damons American Dining
2017.01 - 2018.08
Level 3 BTEC extended diploma Health & Social Care - College
Chesterfield College
2016.09 - 2017.07
GCSEs - Secondary School
St Mary's Catholic High School
2011.09 - 2016.07