Ella Davis
Croydon
Summary
Final year geography student at the University of Birmingham with a focus on social justice and urban development. Experienced in housing development and key holder responsibilities, demonstrating strong collaboration, problem-solving, and leadership skills. Seeking a position that enhances skill development and connects academic knowledge with practical industry applications.
Overview
5
5
years of professional experience
Work history
Bar staff
The Guild of Students, University of Birmingham
Birmingham
2025.05 - 2026.03
- Delivered high-quality service in busy bar environment through effective order taking and drink preparation.
- Supported food service operations to enhance customer satisfaction.
- Assisted colleagues in upholding cleanliness and organisation throughout bar area.
Council shadowing
Tandridge district council
Caterham
2025.07 - 2025.07
- Assisted housing development manager during handover of major social housing project in Caterham.
- Supported coordination between contractors, waste services, occupational therapists, and residents to address housing, disability, and environmental needs.
- Participated in public consultations and construction site visits to understand planning processes and public perceptions of housing development.
- Contributed to housing operations, including preparation of refugee accommodations, asset management, and housing stock administration.
Customer Assistant
M&S Café
Bromley
2024.05 - 2024.09
- Provided exceptional customer service to enhance overall customer experience.
- Supported adherence to food safety regulations in food preparation and beverage service.
- Assisted in maintaining high quality standards in all food and drink.
Sales advisor
Ted Baker
Bromley
2021.07 - 2023.09
- Supported achievement of individual sales targets to enhance overall store KPIs by increasing footfall conversion.
- Assisted in training new staff members while fulfilling key holder responsibilities, including opening, closing, and banking procedures.
- Gained valuable leadership, numerical, and decision-making skills through key holder duties.
Portfolio Assistant
Infopro Digital
London
2023.07 - 2023.07
- Assisted in organising the 2023 British Insurance Awards, contributing to UK's premier award ceremony for general insurance sector.
- Shadowed senior team members to observe management of various professional events and portfolios.
- Supported event logistics and execution to ensure smooth operations during ceremonies.
Education
BA - Geography
University of Birmingham
Birmingham 2023.09 -
Harris Academy Girl's Bromley
Bromley 2016.09 - 2023.06
Skills
- Confident communication
- Customer service excellence
- Basic accounting
- Sales achievement
- Inventory management
- Teamwork
- Problem-solving
Affiliations
- A member of the Black Voices society where a variety of topics are discussed and debated amongst the black student community.
Accomplishments
- Whilst employed at M&S, received employee of the month for the Bromley branch.
Timeline
Council shadowing
Tandridge district council
2025.07 - 2025.07
Bar staff
The Guild of Students, University of Birmingham
2025.05 - 2026.03
Customer Assistant
M&S Café
2024.05 - 2024.09
BA - Geography
University of Birmingham
2023.09 -
Portfolio Assistant
Infopro Digital
2023.07 - 2023.07
Sales advisor
Ted Baker
2021.07 - 2023.09
Harris Academy Girl's Bromley
2016.09 - 2023.06