Ella Cotton
Sutton in Ashfield ,Nottinghamshire
Summary
I am a confident and hardworking individual who isn’t afraid to be put out of my comfort zone. I am someone who enjoys working in a challenging role and environment. I can remain professional and calm under pressure and I am confident in dealing with a variety of situations that can sometimes be challenging. I am a friendly, caring person able to work within a team of individuals of all ages and backgrounds, as well as working independently. I have excellent interpersonal and negotiation skills that I have gained throughout working in a busy and high-income company. I am able to adapt quickly in various roles and environments.
Overview
5
5
years of professional experience
46
46
years of post-secondary education
Work History
Occupational Therapy Placement
Two Counties Trust
Staveley, Derbyshire
09.2024 - 11.2024
- Arranged meetings with students.
- Created resources with students.
- Completed research into different topics to better my knowledge.
- Created a business case for an improved sensory room.
- Attended meetings with staff.
- Managed my emails.
- Gained consent from parents and students.
- Generated ideas to improve the setting.
- Ensured confidentiality at all times.
- Respected the students and worked with them on their pace.
- Came prepared to every supervision each week.
- Met deadlines for work and documents to be handed in.
- Managed my own work flexibility.
- Utilised opportunities to learn more about the setting.
- Observed lessons and students.
- Created timetables and resources for students to use during school and at home.
- Worked with colleagues in a team and independently.
Occupational Therapy Placement
Nottingham Citycare Partnership
Bulwell, Nottingham
04.2023 - 06.2023
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Developed my knowledge around equipment and the suitability.
- Conduct initial assessments and follow up assessments.
- Completed training with external organisations.
- Communicated with service-users and their families.
- Arranged appointments and visits.
- Ordered equipment for service-users.
- Prepared for supervision each week.
- Stayed organised and professional.
- Support with postural stability classes.
Occupational Therapy Placement
Cygnet
Rainworth, Nottinghamshire
01.2024 - 03.2024
- Worked closely with colleagues to deliver the best care.
- Learnt new skills within the profession.
- Attended ward rounds and morning meetings.
- Completed different assessments, including community and kitchen.
- Arranged appointments with the service users.
- Completed MOHOSTs.
- Completed ward round documents.
- Visited external organisations to observe and complete assessments.
- Visited external Cygnet sites to gain different insights on how they work.
- Created resources for the service-users to use.
- Supported with updating the OT board on the ward.
- Prepared and organised for supervision each week.
- Meeting deadlines.
- Speaking to and shadowing other professionals to gain an insight on their role.
Sales Assistant
Adidas
South Normanton, Derbyshire
06.2022 - Current
- Collaborated effectively with team members to meet sales targets.
- Delivered exceptional after-sales service, encouraging repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Trained new staff members, fostering a supportive working environment.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Managed till operations smoothly, reducing waiting time for customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Offered personalised shopping advice to enhance customer experiences.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Bartender
The Rifle Volunteer
Skegby, Nottinghamshire
05.2022 - Current
- Handled cash transactions securely minimising risk of theft or fraud.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Created an inviting atmosphere through friendly interaction with customers.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Developed rapport with regular patrons fostering a loyal customer base.
- Checked identification of customers to ensure legal drinking age compliance.
- Collaborated with team members to provide seamless service during busy periods.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Organised charity events, by liaising with external organisations to get their support.
Team leader
Greene King
Sutton in Ashfield, Nottinghamshire
12.2019 - 05.2022
- Provided top-notch service to customers, improved overall dining experience.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Enhanced guest satisfaction through attentive and prompt service.
- Advanced team efficiency by assisting in training new waitstaff members.
- Assisted with inventory management, streamlined restaurant operations.
- Utilised professional communication skills to resolve customer complaints.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Implemented new working methods which improved overall efficiency of the team operations.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
Education
Pending - Occupational Therapy
University of Derby
Derby 09.2022 - 07.2025
A-Levels - Psychology
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2020 - 06.2022
A-Levels - Applied Science
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2020 - 06.2022
A-Levels - Health and Social Care
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2020 - 06.2022
GCSEs - English Language
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2015 - 06.2020
GCSEs - English Literature
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2015 - 06.2020
GCSEs - Maths
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2015 - 06.2020
GCSEs - Combined Science
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2015 - 06.2020
GCSEs - Psychology
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2015 - 06.2020
GCSEs - Physical Education
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2015 - 06.2020
GCSEs - French
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2015 - 06.2020
GCSEs - History
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 09.2015 - 06.2020
Skills
- Clinical knowledge
- Assessment knowledge
- Problem solving
- Strong communication skills
- Ability to work under pressure
- Hardworking
- Highly motivated
- Resilient
- Patient
- Pro-active work ethic
- Equipment knowledge
- Adaptability
- Ability to build strong rapports with colleagues and service-users
- Teamworking
- Independent working
References
References available upon request.
Timeline
Occupational Therapy Placement
Two Counties Trust
09.2024 - 11.2024
Occupational Therapy Placement
Cygnet
01.2024 - 03.2024
Occupational Therapy Placement
Nottingham Citycare Partnership
04.2023 - 06.2023
Pending - Occupational Therapy
University of Derby
09.2022 - 07.2025
Sales Assistant
Adidas
06.2022 - Current
Bartender
The Rifle Volunteer
05.2022 - Current
A-Levels - Psychology
Quarrydale Academy
09.2020 - 06.2022
A-Levels - Applied Science
Quarrydale Academy
09.2020 - 06.2022
A-Levels - Health and Social Care
Quarrydale Academy
09.2020 - 06.2022
Team leader
Greene King
12.2019 - 05.2022
GCSEs - English Language
Quarrydale Academy
09.2015 - 06.2020
GCSEs - English Literature
Quarrydale Academy
09.2015 - 06.2020
GCSEs - Maths
Quarrydale Academy
09.2015 - 06.2020
GCSEs - Combined Science
Quarrydale Academy
09.2015 - 06.2020
GCSEs - Psychology
Quarrydale Academy
09.2015 - 06.2020
GCSEs - Physical Education
Quarrydale Academy
09.2015 - 06.2020
GCSEs - French
Quarrydale Academy
09.2015 - 06.2020
GCSEs - History
Quarrydale Academy
09.2015 - 06.2020
Similar Profiles
Jass KaurJass Kaur
Support Worker at Counties Manukau Homecare TrustSupport Worker at Counties Manukau Homecare Trust
James "Garrett" HillJames "Garrett" Hill
Item Processing Specialist at Tri Counties BankItem Processing Specialist at Tri Counties Bank
Cristina WilsonCristina Wilson
Clerk at Central Counties ServicesClerk at Central Counties Services
Kavitharan NadesamoorthyKavitharan Nadesamoorthy
Accountant at BBK Partnership (PVT) LtdAccountant at BBK Partnership (PVT) Ltd
Andrew ShreeveAndrew Shreeve
Warehouse operative at Sports WorldWarehouse operative at Sports World