Ella Baxter
Poulton-le-Fylde,Lancashire
Summary
I am a caring individual with a strong motivation to deliver exceptional patient care and assistance. Committed to going the extra mile to assist the needs of patients. Flexible with in-home settings.
I am a Compassionate and reliable team member with an impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills.
I am a caring individual with adaptability, training and skill to help clients with different needs and backgrounds. I can personalise care based on medical requirements and personal preferences. I have over three years of experience and good conversational skills.
I am dependable and a master in bathing, grooming and feeding patients. I aim to ease and provide comfort to sustain well-being.
I am a responsible carer with broad experience in monitoring vital signs, administering medications studying behaviour and reacting appropriately promptly. I am patient and attentive to patient needs. I am dedicated and passionate about providing all-around assistance and care to improve quality of life.
Overview
2
2
years of professional experience
20
20
years of post-secondary education
Work history
Personal carer
Gillian Hudson
Poulton-le-Fylde, Lancashire
2023.01 - Current
- Pursued professional and personal development since 2022 to improve standards of private personal care provision.
- Responded to changing clients' needs through continuous development, training and meeting their personal needs which can change daily.
- Promote service user independence by providing comprehensive mobility assistance to meet his activities of daily living.
- Improved social health by promoting participation in hobbies and social interests and taking them to several places of interest.
- Maintained a clean and orderly environment by performing domestic duties including cooking, washing and ironing.
- Adapted communication style with service users using effective adapted communication skills to meet their needs as he is blind and has limited communication.
- Developed a thorough understanding of his communication and mobility issues and provided effective care management.
- Conducted effective handovers with other team members to communicate relevant information.
- Operated hoists to move clients in and out of bed.
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
- Maintained professional boundaries while building effective rapport through maintaining confidentiality.
- Managed several types of medication and escorted him to appointments and educational and respite care.
- Cultivated meaningful relationships with the service user.
- Cared for wounds and pressure sores to prevent infection.
- Delivered toileting support for clients with mobility issues.
- Guaranteed user safety by monitoring well-being and promptly reporting concerns to his mother.
- Hoovered and tidied rooms with a keen eye for detail.
- Assisted in daily personal care routines for improved patient wellbeing.
- Cooked meals to meet diverse dietary requirements and fed him via PEG feeds.
- Shared hobbies and interests to build rapport with him and often read him books and did quizzes with him.
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
- Conducted risk assessments and checked fire alarm systems.
- Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.
- Closely monitored patient conditions, minimising the need for additional medical attention.
Waitress
Seven Stars Public House
Poulton-le-Fylde, Lancashire
2022.03 - 2023.01
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Greeted and escorted guests to tables.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Arranged tables and set up linens and silverware in preparation for guests.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Received complaints and offered remedial action to help improve customer experiences.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Attended to customer's needs proactively for first-class waiting service.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Informed kitchen staff regarding special order requirements.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
Education
GCSEs - English Language
St Aidans Church of England High School
Poulton-le-Fylde, Lancashire 2018.09 - 2022.08
GCSEs - English Literature
St Aidans Church of England High School
Poulton-le-Fylde, Lancashire 2018.09 - 2022.08
GCSEs - Mathematics
St Aidans Church of England High School
Poulton-le-Fylde, Lancashire 2018.09 - 2022.07
GCSEs - Combined Science
St Aidans Church of England High School
Poulton-le-Fylde, Lancashire 2018.09 - 2022.08
GCSEs - Health and Social Care
St Aidans Church of England High School
Poulton-le-Fylde 2018.09 - 2022.08
Diploma of Higher Education - Health and Social Care
Blackpool and The Fylde College
Blackpool 2022.09 -
Skills
- People moving and handling
- Pressure Sore Prevention
- Dignity in Care
- Safeguarding vulnerable adults
- Infection Control
- Safe medication handling
- Medication assistance
- Person-centred planning
- Bathing and grooming assistance
Languages
English
Fluent
Timeline
Personal carer
Gillian Hudson
2023.01 - Current
Diploma of Higher Education - Health and Social Care
Blackpool and The Fylde College
2022.09 -
Waitress
Seven Stars Public House
2022.03 - 2023.01
GCSEs - English Language
St Aidans Church of England High School
2018.09 - 2022.08
GCSEs - English Literature
St Aidans Church of England High School
2018.09 - 2022.08
GCSEs - Mathematics
St Aidans Church of England High School
2018.09 - 2022.07
GCSEs - Combined Science
St Aidans Church of England High School
2018.09 - 2022.08
GCSEs - Health and Social Care
St Aidans Church of England High School
2018.09 - 2022.08