Elize Van Zyl
Pretoria
Summary
A culturally curious and optimistic professional with strong communication skills in English and Afrikaans. Demonstrates expertise in customer relationship management and conflict resolution, supported by a solid foundation in product knowledge and administrative support. Career goals include leveraging linguistic skills and professional competencies to enhance cross-cultural interactions and drive organizational success. Enthusiastic and approachable. Quick learner with a knack for building positive relationships and assisting customers effectively. Reliable and compassionate team player with proactive approach to problem-solving and ensuring pleasant shopping experience. Demonstrates flexibility and eagerness to adapt to new challenges.
Resourceful Sales Assistant skilled in independent decision-making and problem resolution. Manages store operations efficiently while ensuring prompt and polite customer support. Achieves sales growth through attentive engagement and understanding of customer needs.
Overview
2026
2026
years of professional experience
Work History
Sales Assistant
Professional Nail and Beauty Supplies
Menlyn
06.2022 - Current
- I have handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for clients.
- I am often trusted to open and close the store, to make big stock orders and assist clients either in person or via the telephone with prompt and polite support.
- I work alone in the shop every second weekend and have practiced my problem-solving, quick-thinking abilities through the opportunity to be independent.
- During the week, I also collaborate with team members to achieve a cohesive and efficient store environment.
- I was able to accumulate an extra two and a half years of customer service experience.
Sales Assistant
EDMA Stationers
01.2017 - 01.2022
- I engaged in friendly conversation with customers, especially parents, children and the elderly, to better uncover individual needs and be able to assist.
- I was often left alone and in charge of the shop and decisions.
- I managed to increase sales by being friendly, attentive and eager to help.
- Here I was able to accumulate five years of customer service experience.
Admin and Files organizer
- I did some odd jobs to organize files and sort out admin for a medical institute.
- Here I experienced what it felt like to be trusted with sensitive information.
- This encouraged me to understand the importance of organization and privacy.
Education
Beautician - Nail Technician, Makeup Artist
Professional Nail and Beauty Supplies
03.2024
BA Languages - Foreign languages, Foreign cultures, different religions, Dramatic arts
The University of Pretoria
Hatfield, Pretoria01.2022
High School Diploma - Dramatic arts, Life Sciences, Physical Sciences, Mathematics, English Home language
Hoërskool Garsfontein
12.2019
Skills
- Fluent in English
- Fluent in Afrikaans
- Beginner Spanish
- Basic French
- Customer relationship management
- Conflict resolution
- Product knowledge
- Administrative support
- Data organisation
- Time management
- Patience and empathy
- Confident communicator
- Team player
- Compassionate
- Professional
- Culturally curious
- Optimistic
Custom Section
True
References
- Mrs. Nadia Brits, owner of Professional Nail and Beauty Supplies, Menlyn, Menlyn, +27 82 756 8207
- Mrs. Nadia Storbeck, Manager of Professional Nail and Beauty Supplies, Menlyn, Menlyn, +27 81 346 0364
- Mrs. Lu-zanne Wiid, English Home Language Teacher, +27 82 377 6800
- Mr. Eddie Gordon, owner of EDMA Stationers, +27 82 575 6369
Hobbies and Interests
- Languages
- Reading books of different genres
- Watching dramas in different languages
- Long walks, or hiking
- Spending time with family and loved ones
- Learning about different cultures
- Studying body language and tips
Personal Information
Age: 23
Languages
Afrikaans
First language
English
Proficient
C2
Spanish
Elementary
A2
French
Beginner
A1
Korean
Beginner
A1
Timeline
Sales Assistant
Professional Nail and Beauty Supplies
06.2022 - Current
Sales Assistant
EDMA Stationers
01.2017 - 01.2022
Admin and Files organizer
Beautician - Nail Technician, Makeup Artist
Professional Nail and Beauty Supplies
BA Languages - Foreign languages, Foreign cultures, different religions, Dramatic arts
The University of Pretoria
High School Diploma - Dramatic arts, Life Sciences, Physical Sciences, Mathematics, English Home language
Hoërskool Garsfontein