Elizaveta Zalunina
London
Summary
Friendly and approachable, equipped with excellent customer service abilities and strong communication skills. Proven track record of managing inventory and assisting customers in retail setting, demonstrating reliability and teamwork. Ready to contribute to creating positive experience for both customers and staff.
Overview
2
2
years of professional experience
Work History
Pet sitter
Family Friend, contact available upon request
London
11.2023 - Current
- Have been working as a dog sitter on a continuous basis
- Facilitated regular exercise sessions for dogs to maintain good health.
- Communicate with owners providing consistent updates.
Sales Assistant, Volunteer
"The Mind" Charity shop
London
12.2024 - 03.2025
- Facilitated seamless handover shifts through thorough reporting and communication.
- Handled delicate merchandise carefully, preventing damage or loss from mishandling.
- Handled cash transactions to ensure smooth checkout process.
- Processed returns and exchanges with minimal fuss for satisfied customers.
- Recommended products based on customers' needs, leading to increased satisfaction.
- Assisted in visual merchandising tasks for attractive window displays.
- Maintained clean, tidy storefronts for good first impressions and increased footfall.
Sales Staff
Bramble&Willow Florists
London
11.2024 - 12.2024
- Have experience in running a store without supervision.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer service.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours at Christmas time.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Managed till operations smoothly, reducing waiting time for customers.
- Utilised excellent communication skills to provide detailed product information.
Assistant Teaching Staff, Volunteer
Fulham Pre-Prep school
London
03.2023 - 06.2023
- Worked as a Teacher Assistant as part of DofE Bronze.
- Assisted with literary, reading and comprehension skills for children in Pre Prep school.
- Ensured comfort and support and friendly environment for children.
Education
A-Levels - Philosophy, Psychology and English Literature
Esher Sixth Form College
London 09/2024 -
Skills
- Product pricing and labelling
- Sensitivity to buyer needs
- Resilient under pressure
- Patience and diplomacy
- Customer Service
- Conflict management
Affiliations
- Sports
- Philosophy
- Art
- Politics
- Essay Writing
Accomplishments
Duke of Edinburgh Bronze and Silver
Consistently among the highest performers in all academic areas
Class Ambassador
Languages
Russian
Native
Spanish
Upper intermediate
Timeline
Sales Assistant, Volunteer
"The Mind" Charity shop
12.2024 - 03.2025
Sales Staff
Bramble&Willow Florists
11.2024 - 12.2024
Pet sitter
Family Friend, contact available upon request
11.2023 - Current
Assistant Teaching Staff, Volunteer
Fulham Pre-Prep school
03.2023 - 06.2023
A-Levels - Philosophy, Psychology and English Literature
Esher Sixth Form College
09/2024 -
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