Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Tammy Walters

Pontyates,Carmarthenshire

Summary

Conscientious Clerical Office Manager with experience in general bookkeeping, including sales and purchase ledger management, invoice processing and credit control. Facilitates communications with staff and contractors for good accounting productivity with a working knowledge of SAGE.

Known for improving operational processes and fostering collaborative work environments. Utilises strong organisational skills and effective communication to enhance productivity and streamline office functions. Knowledgeable and hardworking communicator with up-to-date knowledge of relevant safety and data security regulations. Works hard to keep office running smoothly.

Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere. Willing to take on greater responsibilities to meet team goals.

Compassionate Healthcare Support Worker with history of improving patient care through attentive and empathetic service. Enhanced patient comfort and well-being by assisting with daily activities and providing emotional support. Recognised for excellent communication skills and ability to work within multidisciplinary teams.

Overview

29
29
years of professional experience
2
2
years of post-secondary education

Work History

Senior clerical officer

D T H WALTERS & SONS LTD
Carmarthen, Carmarthenshire
02.1998 - Current
  • Managed incoming post and emails, maintaining effective communication lines within the organisation.
  • Optimised administrative tasks by utilising SAGE skills.
  • Updated digital records regularly for accurate information retrieval when needed.
  • Assisted in the training of new staff members, ensuring smooth onboarding process.
  • Maintained inventory of office supplies, ensuring uninterrupted workflow.
  • Provided clerical support to multiple teams simultaneously, improving overall productivity.
  • Coordinated and planned meetings for improved team communication.
  • Consistently demonstrated strong skills in invoicing, bookkeeping and credit control.

Healthcare support worker

NHS
Carmarthen, Carmarthenshire
06.2002 - 12.2013
  • Assisted in administering medication as per instructions from qualified professionals.
  • Maintained a clean, safe environment for all patients.
  • Provided emotional support for patients and their families during difficult times.
  • Maintained strict confidentiality of information regarding patients.
  • Assisted medical staff with routine clinical procedures, enhancing efficiency.
  • Facilitated social activities for patients, boosting morale and wellbeing.
  • Worked closely with multidisciplinary team to deliver holistic care.

Clerical officer

NHS
Carmarthen, Carmarthenshire
03.1996 - 06.2002
  • Enhanced efficiency by managing office supplies inventory.
  • Ensured accuracy with meticulous data entry tasks.
  • Handled correspondence with prompt response times..
  • Maintained clean work station promoting a conducive working environment,.
  • Maintained well-organised filing system, improving document accessibility.

Education

RSA level 1,2,3 - Secretarial Training courses

Pibwrlwyd College
Carmarthen, Carmarthenshire
09.1994 - 09.1996

Skills

  • Payroll administration
  • Professional telephone manner
  • Data Entry
  • Bookkeeping
  • Supplies and stock control
  • Incoming mail management
  • Confidential and discreet
  • Payroll processing

Languages

Welsh
Fluent
English
Fluent

Timeline

Healthcare support worker

NHS
06.2002 - 12.2013

Senior clerical officer

D T H WALTERS & SONS LTD
02.1998 - Current

Clerical officer

NHS
03.1996 - 06.2002

RSA level 1,2,3 - Secretarial Training courses

Pibwrlwyd College
09.1994 - 09.1996
Elizabeth Tammy Walters