Fluent or heavily experienced in coding languages of Java, Javascript, Python, and HTML
Elizabeth Spaulding
St Andrews
Summary
Customer-focused candidate with knowledge of how to properly communicate with clientele directly and positively, delegate tasks to others, serve as the direct line of communication with staff, customers, and managers. Also well-versed in how to be proficient with online organizational systems and fielding calls for these major clients and companies. Handles reservations and inquaries, seating arrangements, and guest satisfaction. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
L'Escale Restaurant
04.2023 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions, and addressing concerns.
- Managed reservations effectively, accommodating special requests, and ensuring accurate guest counts.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Acted as the main mode of communication between customers and back of the house management.
Cashier
Poke Boba
09.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged, and displayed merchandise as required.
Education
Bachelor of Science - Computer Science And Management
University of St. Andrews
St Andrews, United Kingdom06.2027
High School Diploma -
Greenwich Academy
Greenwich, Connecticut05.2023
Skills
- Dining Room Management
- Guest Relations Management
- Conflict Resolution
- POS System Operations
- Customer Service
- High-Volume Dining
- Reservations Coordination
Accomplishments
AP Scholar with Honor Award, which recognizes exemplary college-level achievement, for attaining an average score of at least 3.25 on all AP Exams taken, and scores of 3 or higher on four or more exams.
AP Scholar with Distinction Award, for achieving an average score of at least 3.5 on all AP Exams taken, and scores of 3 or higher on five or more exams.
Daedalus Literary Magazine, while Chief Art Editor, was selected to receive the rank of REALM First Class in the 2023 NCTE Recognizing Excellence in Art and Literary Magazines (REALM) program.
Software
Affiliations
- Computer Graphics & Design
Timeline
Restaurant Hostess
L'Escale Restaurant
04.2023 - Current
Cashier
Poke Boba
09.2022 - 01.2023
Bachelor of Science - Computer Science And Management
University of St. Andrews
High School Diploma -
Greenwich Academy
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