Summary
Overview
Work History
Education
Skills
Driving Licence
Interests
Timeline
Generic
Elizabeth Maria Pigato

Elizabeth Maria Pigato

Aspiring Public Relations Expert
Isleworth,HNS

Summary

Aspiring Public Relations Expert with strong communication and customer service skills. My ambition is to help organizations connect meaningfully with their audiences and achieve impactful results by using my organizational skills, creativity, and adaptability. I am particularly interested in roles such as product promotion, event planning, advertising, communications and marketing analysis. Proven ability to cultivate positive client relationships, manage high-pressure environments, and deliver tailored support. Demonstrated expertise in clear and inclusive communication, strategic organisation, and team collaboration. Fluent in English and Italian with intermediate proficiency in Spanish.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Barista

Sapori
05.2025 - Current
  • Cultivate positive relationships with regular customers, enhancing customer loyalty and word-of-mouth reputation.
  • Resolve customer concerns diplomatically and efficiently.
  • Adapt messaging and tone to engage with a diverse clientele.
  • Ensure smooth service and efficient operations through effective team collaboration.
  • Maintain a calm, approachable presence under pressure.

Private English Tutor

In-home
01.2017 - Current
  • Communicate complex information clearly and effectively, adapting language to suit diverse audiences including teenagers, adults, and non-native English speakers.
  • Actively listen to students’ needs and feedback to customise lesson plans.
  • Build trusting relationships with students and parents.
  • Plan and organise tailored lesson content in advance.
  • Deliver engaging presentations and explanations.

Sales Assistant

Cisalfa Sport
01.2025 - 04.2025
  • Delivered tailored customer support in a specialised retail environment, assisting individuals with specific sporting needs — from running shoes to performance apparel — ensuring that every recommendation matched the sport, fit, and functionality required.
  • Built strong product knowledge across a wide range of sport-specific items, advising on materials, technical features, and suitability.
  • Worked collaboratively to achieve team sales targets and contributed to visual merchandising, aligning displays with seasonal campaigns and promotions.
  • Handled payments, refunds, and exchanges with accuracy.
  • Took part in stock management, delivery processing, and store organisation.
  • Developed confidence in high-pressure retail environments, managing inquiries and complaints.

Immigration Office Intern

Prefettura Di Vicenza
11.2023 - 12.2023
  • Assisted the Office Head during consultations by providing information and addressing inquiries. This often involved handling complex and emotional situations, such as mothers distressed about being unable to bring their children to Italy or entire families, including very elderly individuals and young children, navigating unfamiliar processes while unable to speak Italian. These interactions strengthened my empathy, cultural sensitivity and ability to remain calm under pressure.
  • Coordinated processes managing applications for family reunification by verifying documentation and ensuring compliance with requirements.
  • Drafted and sent out public notices, such as school closure announcements and local community updates, using clear and accessible language to effectively reach and inform a diverse audience with different backgrounds and needs.
  • Apostilled and legalized official documents for individuals and businesses, ensuring compliance with legal standards.

Bar Waitress

Luppoland Birrificio
03.2022 - 06.2023
  • Assisted in organizing and coordinating weekly live music events and special functions, contributing to venue setup, logistics, and smooth operations by working closely with performers and the sound and lighting team to ensure everything ran smoothly.
  • Helped create a friendly and welcoming atmosphere for customers, making sure they had a good experience.
  • Informed customers about upcoming music events to encourage attendance.
  • Collaborated with team members to maintain high standards of cleanliness and organisation in a fast-paced environment.

Education

Classical Piano Studies

Music Conservatoire A.Pedrollo
Vicenza (Italy) 2011-2021

Classical Piano Studies

Music Conservatoire C. Pollini
Padua (Italy) 2021-2022

Bachelor of Arts - Economy And Political Science

University of Padua
Padua
11-2024

Skills

  • Client Relationship Management
  • Product Communication
  • Audience Engagement
  • Team Collaboration
  • Strategic Organisation
  • Cultural Sensitivity
  • Clear and Inclusive Communication

Driving Licence

Category B auto

Interests

  • I love being where things happen — meeting new people, attending events, and building connections is something I find exciting and fulfilling.
  • I’m passionate about physical activity and enjoy staying active through fitness, sports, and outdoor exercise — in particular, I go to the gym regularly and play padel. I’m also a big supporter of the Vicenza football team and used to attend matches at the stadium whenever I could.
  • Although I don’t attend the conservatoire anymore, I still love playing the piano, both at home and for audiences.
  • I take pleasure in journaling regularly as it helps me with self-reflection and organizing my thoughts.

Timeline

Barista

Sapori
05.2025 - Current

Sales Assistant

Cisalfa Sport
01.2025 - 04.2025

Immigration Office Intern

Prefettura Di Vicenza
11.2023 - 12.2023

Bar Waitress

Luppoland Birrificio
03.2022 - 06.2023

Private English Tutor

In-home
01.2017 - Current

Classical Piano Studies

Music Conservatoire A.Pedrollo

Classical Piano Studies

Music Conservatoire C. Pollini

Bachelor of Arts - Economy And Political Science

University of Padua
Elizabeth Maria PigatoAspiring Public Relations Expert