Elizabeth (Biz) ILiffe
Perranporth,Cornwall
Summary
Dedicated volunteer Official with experience supporting SLSGB at national and regional events. Extensive job experiences show strong organisational and workflow planning abilities. Proven track record of delivering targets within set timeframes, showcasing effective time-management and adaptability across diverse processes and teams. Possesses well-developed teamwork and leadership skills, effectively communicating to deliver solutions. Strong problem-solving capabilities with a focus on investigative skills, maintaining a mature attitude under stress. Proficient in Microsoft Office and various computer systems, holding qualifications with SLSGB such as Beach Support, Level 1 Coach, Pool and Beach Official, and First Aid. Committed to maintaining high integrity and personal ethics while pursuing opportunities to further develop expertise in event management.
Overview
30
30
years of professional experience
24
24
years of post-secondary education
Work history
Lettings Advisor
LiveWest Housing Association
Cornwall
2015.03 - Current
- Allocated social housing to enhance accessibility and support vulnerable populations.
- Act as first point of contact for the whole company for new tenants.
- Work with numerous stakeholders such as local authorities, support workers and social care.
- Implement and understand several policies regarding health and safety, fairness of allocation and local allocation across numerous local authorities.
- Complete both support and risk assessments and financial assessments to ensure applicants meet allocation criteria
- Manage a large and continuous case load with many roles, different processes and with complex customers.
- Deal with varied and complex customer queries.
- Signpost to support agencies
Support Officer
LiveWest (Previously Devon and Cornwall Housing)
Truro and Carn Brea, Cornwall
2009.07 - 2015.03
- Supporting young people (between the ages of 16-21) in a residential setting to get into education, training, employment and securing accommodation when appropriate.
- Signposting young people to specialist support services including mental health services and drug and alcohol services
Project Worker
Stonham Housing Association
Redruth, Cornwall
2007.01 - 2009.07
- Supported ex-offenders in residential environments.
- Assisted individuals in securing accommodation, employment, and training opportunities.
- Administrator for the floating support team, coordinating workload and resources effectively.
Bid Co-ordinator
Serco
London
2005.01 - 2007.01
- Co-ordinated a team of over 60 employees from over 4 national and international companies to bid for a government contract
- Responsible for the development and management of security administration processes and the creation of databases for the team
- Training of administrative assistants
- Managing and organising the meeting schedules for several managers and projects
- Organisation of team social events including charity days
Additional roles whilst at Univeristy
Bond University
Gold Coast, Australia
2004.06 - 2005.06
After completing my Masters i volunteered as a research assistant in a murder case and possible miscarriage of justice; was a guest lecturer and a research assistant to the Strategic Research Unit in the Department of Justice in Brisbane.
Waitress/Restaurant Supervisor/Bar Worker
Beefeater, Bottolinos, Manos
Bristol/Gold Coast, Australia
1996.10 - 2005.06
Supervision and training of staff in busy restaurants with the aim to ensure excellent customer satisfaction.
Management and counting of the till and filling out of the account book at the end of each shift.
Dealing with customer complaints efficiently and effectively.
Education
Masters - Forensic Criminology
Bond University
Gold Coast, Australia 2003.01 - 2004.06
Bachelor of Science - Sociology and Criminology
Cardiff University
Cardiff 1999.09 - 2022.05
A-Levels - Human Biology, English Language, Psychology
Filton College
BristolGCSEs - 9 GCSE's Grade C and above
Horndean Community School
HampshireSkills
- Volunteer Official over the last few years for SLSGB attending both national and regional events at both the beach and pool competitions undertaking a variety of roles as needed by the referee Happily travel on a voluntary basis to attend these events
- Very strong organisational skills, workflow planning and prioritisation skills Reliably deliver targets and outcomes within set timeframes
- Effective time-management and able to adapt according to changes quickly across different processes and different people
- Well-developed teamwork skills through many roles and a variety of teams possessing leadership skills when required, communicating and collaborating with team members to deliver solutions
- Strong problem-solving talents, with investigative skills and an ability to gather and access information
- Mature focussed attitude, remaining calm and productive under stress High level of integrity and personal ethics
- Clear, logical thinking with a persevering attitude
- Proficient in Microsoft office and other computer systems as a necessary requirement in all job roles
- Have various qualifications with SLSGB including Beach Support, Level 1 Coach, Pool and Beach Official and First Aid
Timeline
Lettings Advisor
LiveWest Housing Association
2015.03 - Current
Support Officer
LiveWest (Previously Devon and Cornwall Housing)
2009.07 - 2015.03
Project Worker
Stonham Housing Association
2007.01 - 2009.07
Bid Co-ordinator
Serco
2005.01 - 2007.01
Additional roles whilst at Univeristy
Bond University
2004.06 - 2005.06
Masters - Forensic Criminology
Bond University
2003.01 - 2004.06
Bachelor of Science - Sociology and Criminology
Cardiff University
1999.09 - 2022.05
Waitress/Restaurant Supervisor/Bar Worker
Beefeater, Bottolinos, Manos
1996.10 - 2005.06
A-Levels - Human Biology, English Language, Psychology
Filton College
GCSEs - 9 GCSE's Grade C and above
Horndean Community School