Summary
Work history
Education
Skills
Accomplishments
Timeline
Overview
References
Hi, I’m

Elizabeth Willis

Melton Mowbray,Leicestershire

Summary

Highly skilled professional with expertise in critical thinking, communication, and teamwork. Demonstrates exceptional organising and time management abilities, coupled with resilience and a positive attitude. Adept in customer service, just-in-time stock control, liquor knowledge, changing beer kegs, and stock rotation. Committed to leveraging these skills to enhance operational efficiency and customer satisfaction in a dynamic work environment.

Eager to pursue politics, economics and history to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.

Work history

Round Corner Brewery
Melton, Leicestershire

Bartender
09.2024 - 12.2024

Job overview

  • Delivered exceptional customer service in a high-pressure, card-only environment, ensuring quick and accurate transactions during busy periods
  • Maintained stock levels by efficiently restocking canned drinks and managing inventory
  • Poured pints to professional standards, consistently meeting customer expectations for quality and presentation
  • Thrived under pressure during festivals, managing high customer volumes with efficiency and composure
  • Played a key role in brewery tours, engaging visitors, providing clear explanations about brewing processes, and ensuring an outstanding experience
  • Independently managed keg changes, following a precise process to ensure seamless transitions, maintaining quality and minimizing downtime
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Collaborated with team members to provide seamless service during busy periods.
  • Created inviting atmospheres through friendly interaction with customers.
  • Checked identification of customers to ensure legal drinking age compliance.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Completed end-of-day cleanup to reset bar for next day.
  • Collected, washed and put away glassware between guests.
  • Served guests spirits, lagers and stouts at bar.
  • Input orders into register, calculated bills and collected payments. e.g up to 20 drinks
  • Supported serving staff with fast, accurate beverage preparation.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.

Melton, Leicestershire

Dog Sitter
06.2023 - 12.2024

Job overview

  • Provided reliable, attentive care for pets, tailoring services to meet client expectations
  • Demonstrated excellent organizational skills by balancing dog-sitting responsibilities with academic and extracurricular commitments
  • Built strong client relationships through clear communication and dependable service
  • Ensured overall pet well-being by preparing balanced meals and refreshing water supplies.
  • Walked dogs daily in local parks, promoting physical activity and socialisation.
  • Developed trust and positive rapport with dogs to ensure comfort during owner's absence.
  • Maintained communication with dog owners about their pet's behaviour, diet preferences or any significant changes noticed during their stay.
  • Fed dogs daily in line with instructions outlined by customer.

Education

Long Field Spencer Academy
Melton Mowbray, Leicestershire

GCSE from English Literature, English Language, Mathematics, Computing, Biology, Chemistry, Physics, History, BTEC Music
09.2019 - 06.2024

University overview

  • GCSE Grades: English Literature: 7, English Language: 6, Mathematics: 7, Computing: 6, Biology: 6, Chemistry: 5, Physics: 6, History: 7, BTEC Music: Level 2 Merit
  • Currently completing the Duke of Edinburgh Bronze Award

Skills

  • Critical thinking
  • Communication
  • Teamwork
  • Organising / Time management
  • Resilience / Staying positive
  • Customer Service
  • Just In Time stock control
  • Liquor knowledge
  • Changing beer kegs
  • Stock rotation
  • Preparing garnishes

Accomplishments

    Currently in a programme with the Sutton Trust for pathways to Banking and Finance

Timeline

Bartender

Round Corner Brewery
09.2024 - 12.2024

Dog Sitter

06.2023 - 12.2024

Long Field Spencer Academy

GCSE from English Literature, English Language, Mathematics, Computing, Biology, Chemistry, Physics, History, BTEC Music
09.2019 - 06.2024

Overview

5
years of post-secondary education
2
years of professional experience

References

References available upon request.
Elizabeth Willis