ELIZABETH WILLIAMS

• Planning and scheduling of SGT core engine movements, optimising test slot allocations to enhance operational efficiency and support customer requirements.
• Collaboration across departments, including bid management and project teams, to ensure cohesive project execution.
• Develop delivery schedules for bid management and sales teams, using key component lead times for strategic planning.
• Ensure live documents are up to date for key departments, facilitating informed decision-making processes.
• Oversee the monthly Net Promoter Score reporting, enhancing customer satisfaction insights.
• Reporting of on-time delivery for the SGT GCO business area on a monthly basis.
• Ensure accurate and timely monthly reporting.
• Strengthening community engagement by driving successful charity initiatives and independently managing the volunteering portal. Winner of the OneSGT 2025 Sustainability Award.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Training of new employees on the test planning procedure and documents needed to ensure smooth running of the process.

• Provided secretarial support to the sales and marketing head, ensuring seamless travel arrangements in all circumstances.
• Managed diaries and emails efficiently to support departmental operations.
• Assisted sales team of 12 with local and international travel bookings, including airport transfers, flights and accommodation.
• Liaised with other departments to ensure smooth inter-departmental communications.
• Prioritised workload to meet tight deadlines.
• Improved client relationships through professional telephone etiquette.
• Verified whether or not a visa was needed, and assisted in these applications when planning international travel arrangements.
• Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.
• Maintained confidential records, safeguarding sensitive corporate information.
• Coordinated customer site visits, including agenda preparation and factory tours.
• Participated in team meetings for insightful contributions and idea generation.
• Managed queries in person, by phone and via email with exceptional customer care.
• Managed stock of office supplies, eliminating unnecessary expenditure.
• Welcomed arriving visitors and directed to appropriate meeting rooms.
• Processed expense claims accurately-ensured prompt reimbursement for staff members.
• TMS Administrator for the department

Assumed interim role whilst awaiting permanent position within Siemens Energy.

• Facilitated daily operations of student recruitment office.
• Supported administrative needs of student recruitment manager, deputy, and team.
• Arranged travel for recruitment events, managing UK and international bookings.
• Coordinated and planned potential student visits, liaising with university personnel.
• Conducted university tours for prospective students.
• Processed confidential application forms.
• Drafted and issued offer letters to new students.
• Addressed queries on course requirements, finance, and housing for UK and international students.
• A key participant in "Clearing" on results day
• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Contributed to team effort by accomplishing results as needed.
• Arranged filing systems for easy use and retrieval by personnel.

• Assisted in compiling application packs for tutor vacancies.
• Set up equipment for conducting interviews.
• Managed reference requests for shortlisted candidates.
• Maintained employee records, ensuring compliance with data protection regulations.
• Handled correspondence between departments improving internal communication.
• Answered frequently asked questions from applicants and employees about standard policies, benefits and other HR related processes.

• Provided secretarial assistance to general manager, head of sales & marketing, and material supply manager.
• Produced all general correspondence including letters, emails, reports using Microsoft Word and other software tools to create documents and clear communications.
• Managed multiple calendars efficiently.
• Arranged travel logistics for international visits, including taxis, flights, and hotel bookings.
• Compiled and maintained current staff personnel files.
• Independent TMS administrator for a team of 140 individuals.
• Demonstrated respect, friendliness and willingness to help wherever needed.
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