- Knitted 20 crowns for a nursery and then went in to teach them about where wool comes from and I helped them to sew buttons onto the crowns and even embroidered some of their names on them
- tailoring clothes to fit friends and family
Elizabeth White
Colchester,essex
Summary
A hardworking, reliable, and customer-focused individual with hands-on experience across retail, customer service, hairdressing, and administrative environments. Highly knowledgeable in workplace health and safety protocols-including COSHH and manual handling-with a strong track record of managing busy shifts, operating tills, and delivering exceptional customer care. Adaptable, empathetic, and eager to continuously build new skills in a collaborative or independent role. Experienced in customer service and teamwork, bringing energy and enthusiasm to every task. Consistently reliable, adaptable, and focused on contributing positively to team objectives. Committed to maintaining high standards of quality and productivity.
Overview
2027
2027
years of professional experience
Work History
Team Member
SPAR
Brightlingsea
07.2026 - Current
- Delivers friendly, efficient service at the till in a fast-paced convenience store environment.
- Handles restricted age-verification items responsibly, including processing lottery transactions and serving behind-the-counter alcohol.
- Operates cash registers, processes electronic payments, and manages daily cash balancing procedures.
- Maintains high visual standards by restocking shelves, rotating inventory, and keeping aisles safe and clean.
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
- Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
- Handled customer complaints with empathy and professionalism, resolving issues promptly to maintain high levels of customer trust.
- Processed cash and card payments, providing correct change and feedback forms.
- Drove team success by completing allocated tasks quickly and accurately.
- Greeted and escorted customers to designated area to promote friendly and fostering environment.
Administrative Assistant
Roofing Contractors
Colchester
- Current
- Supported day-to-day office operations, assisting with filing, data entry, and phone queries.
- Maintained organized records to support ongoing projects and administrative workflows.
Event Waitress
Community Centre
Brightlingsea
- Current
- Welcomed guests, served food and beverages, and maintained strict hygiene standards across tables and service areas.
- Collaborated with event staff during peak hours to ensure functions ran smoothly.
Education
Diploma - Hairdressing (Level 1 & Level 2)
Colchester Institute
GCSEs - English Language, English Literature, Mathematics
Skills
- COSHH (Control of Substances Hazardous to Health)
- Hazard identification
- Personal protective equipment (PPE) protocols
- Safe product disposal
- Till operation
- Cash handling
- Stock rotation
- Loss prevention
- Processing age-restricted products (alcohol/lottery)
- Customer care
- Customer communication
- Conflict resolution
- De-escalation
- Time management
- Reliability
- Attention to detail
- Attention to Detail
- Health and safety standards
- Public speaking
- Guest and client satisfaction
- Strength and flexibility
- Complaint resolution
- Safety training
- Technical support
Hobbies and Interests
- Creative textile design (knitting garments and homeware)
- Machine sewing
- Garment alteration
Interests
Timeline
Team Member
SPAR
07.2026 - Current
Administrative Assistant
Roofing Contractors
- Current
Event Waitress
Community Centre
- Current
Diploma - Hairdressing (Level 1 & Level 2)
Colchester Institute