Summary
Overview
Summary of Qualifications
Education
Work History
Volunteering History
Work Availability
Skills
Timeline
Generic

Elizabeth Uhuka

Scrum Master

Summary

Certified Scrum Master with over 5 years of experience in leading and facilitating daily and bi-weekly scrum team meetings, planning sessions, and implementing Agile best practices. Highly motivated and adaptable with a track record of successfully delivering complex projects using Agile methodologies. Well-versed in building positive relationships with team members, customers and stakeholders. Experienced in requirements analysis and documentation, with excellent stakeholder management and communication skills. Seeking an opportunity to leverage my expertise and contribute to the success of a dynamic organization.

Overview

11
11
years of professional experience

Summary of Qualifications

  • 5 years of experience as a Scrum Master, facilitating the agile development process for cross-functional teams.
  • Demonstrated success in implementing and maintaining agile frameworks, including Scrum and Kanban.
  • Proficient in conducting agile ceremonies, such as daily stand-ups, sprint planning, sprint reviews, and retrospectives.
  • Expertise in creating and maintaining product backlogs, user stories, and sprint burndown charts.
  • Proven ability to coach and mentor team members to improve productivity and collaboration.
  • Strong problem-solving skills and a track record of resolving conflicts and removing obstacles to ensure smooth project execution.
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate with team members, stakeholders, and senior management.

Education

SAFe 5 Scrum Master Certification (SSM 5.1) -

Scaled Agile Inc.

Prince II Foundation Certification Training -

AXELOS Global Best Practices

MSc International Development Management -

University of Westminster

BA. Joint Honours History And Politics -

University of Greenwich

Work History

SCRUM MASTER / PROJECT MANAGER

Gallup, Inc
07.2021 - Current
  • Acted as a servant leader for 2 Agile Scrum teams, facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Coached teams on Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Facilitated retrospectives to identify process improvements, resulting in a 15% reduction in defects and a 10% increase in customer satisfaction.
  • Delivered 10+ complex projects across different time zones, ensuring requirements were measurable, testable, and aligned with business needs.
  • Coached and mentored development teams to apply agile methodology to shorten cycle time by 20% and extend target margins
  • Successfully managed and communicated team status reports, facilitating communication between Product Owners, Partners, and Testing teams.
  • Implemented and updated Jira, Confluence, SharePoint Scrum, and Kanban boards to track project progress


AGILE PROJECT MANAGER

Moorfields Eye Hospital NHS Foundation Trust
07.2018 - 06.2021
  • Facilitated Agile ceremonies, fostering collaboration between teams and stakeholders
  • Implemented project life cycle management processes to ensure project requirements were documented and tracked throughout the project
  • Developed and maintained comprehensive project plan, including user stories, backlogs, and sprint schedules, to track progress and identify potential risks and dependencies
  • Conducted regular project meetings, retrospectives, and stand-ups, fostering a culture of transparency, accountability, and continuous improvement among team members
  • Acted as a liaison between clients and internal teams, managing client expectations, gathering requirements, and providing regular project updates.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.


CUSTOMER RE-ENGAGEMENT OFFICER/PROJECT COORDINATOR

Peopleplus
03.2018 - 07.2018
  • Built a pipeline of customers in work and off benefits to guarantee job sustainability on The Work Programme clearing a 3 year long backlog in 2 months.
  • Complied with corporate policies and promoted and supported 4 company initiatives.
  • Developed long-term partnerships to support strategic customers in key market segments.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.


FRONT OF HOUSE STAFF

OFF TO WORK
03.2013 - 03.2018
  • Led a team of 15 staff at small scale events such as business meetings and large-scale events such as football games and concerts.
  • Supported accounting and billing processes to keep track of sales and inventory.
  • Utilised meticulous listening, strong interpersonal and problem-solving skills to manage crises in a fast-paced environment.

Volunteering History

PROJECT MANAGER ASSISTANT                                                                               January 2017 - Present

South England Conference of Seventh-day Adventists

  • Manage report packages, invoices, compiles and reviews of budgets.
  • Produce detailed proposals including timelines, venues, suppliers, legal obligations, staffing and budgets for multiple events with over 1000 guests.
  • Recruit, train, and manage over 50 staff for events.


SECRETARY TRUSTEE                                                                                               April 2018 - March 2020

Project Girl Foundation

  • Oversaw the Foundation's incorporation and charitable registration status.
  • Prepared monthly documents, reports, and presentations for board members.


INTERNATIONAL VOLUNTEER                                                                           July 2016 - September 2016

VSO International- International Citizens Service, Arcatao, El Salvador

  • Initiated and piloted workshops focused on gender equality awareness and improving household income.
  • Undertook comprehensive M & E assessments to develop strategies and policies to mitigate project shortcomings.


VOLUNTEERING & COMMUNICATIONS INTERN                                                  July 2015 - October 2015

ADRA- UK

  • Wrote, edited, published, and distributed press releases and donor leaflets with over 10,000 printed copies distributed worldwide.
  • Managed and updated the distribution of information through online and social media platforms.
  • Contributed to the planning and promotion of large-scale fundraisers.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Skills

  • Project Management
  • Contract Management
  • Project Planning
  • Agile Methodology
  • Project Scope Analysis
  • Scrum Processes
  • Backlog Management
  • Risk Identification
  • Agile Best Practices
  • Sprint Planning
  • Atlassian JIRA
  • Team Engagement
  • Waterfall Methodology
  • Stakeholder Negotiations

Timeline

SCRUM MASTER / PROJECT MANAGER

Gallup, Inc
07.2021 - Current

AGILE PROJECT MANAGER

Moorfields Eye Hospital NHS Foundation Trust
07.2018 - 06.2021

CUSTOMER RE-ENGAGEMENT OFFICER/PROJECT COORDINATOR

Peopleplus
03.2018 - 07.2018

FRONT OF HOUSE STAFF

OFF TO WORK
03.2013 - 03.2018

SAFe 5 Scrum Master Certification (SSM 5.1) -

Scaled Agile Inc.

Prince II Foundation Certification Training -

AXELOS Global Best Practices

MSc International Development Management -

University of Westminster

BA. Joint Honours History And Politics -

University of Greenwich
Elizabeth UhukaScrum Master