Elizabeth Tidmarsh
Baldock,Herts
Summary
Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Coffee barista
Batch 52
Baldock, Herts
05.2023 - 07.2025
- Front of house duties including covering Barista role, serving drinks & food as per Cafe menu, managing other members of staff to ensure smooth service delivery.
- Respected punctuality and reliability thereby enhancing team morale.
- Maintained clean, hygienic workstation for customer satisfaction and excellent hygiene.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced Cafe environments.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Assisted in stock management, avoiding shortages during peak hours.
- Exhibited excellent multitasking skills, handling multiple orders simultaneously.
- Duties for opening and closing of Cafe including cleaning of all areas.
- Always keeping a smiley, welcoming face for customers.
- Maintaining knowledge of current Coffee beans available and suggesting alternative drinks to suit customers desire.
- Initiated effective solutions for customer complaints or issues.
Bakery shop assistant
Days of Ashwell
Baldock, Herts
03.2021 - 05.2023
- Customer facing role serving food & drinks as requested.
- Producing food/sandwiches in preparation for shop opening along with customer requests during opening hours.
- Opening and closing of the store.
- Managing stock levels.
- Cash handling and card transactions.
- Assisting with preparation of large party orders.
- Working along side other members of the team and management.
- Covered extra days/shifts as per needs of the shop.
Cafe assistant
Farrowby Farm
Hinxworth, Herts
03.2019 - 05.2023
- Ensured consistent quality of food and drinks served, enhancing customer loyalty.
- Restocked display cases regularly for optimal product availability.
- Managed cash register accurately for smooth transactions.
- Prepared hot beverages to meet individual customer preferences.
- Served customers promptly, ensuring they enjoyed their visit.
Education
Certificate of Higher Education - Criminology
Long Road College
Cambridge, Cambridgeshire 09.2021 - 07.2022
GCSEs - English, Science, Drama, Design & Tech
Bassingbourn Village College
Bassingbourn 09.2015 - 07.2021
Skills
- Excellent team player
- Reliable, flexible and friendly
- Barista equipment knowledge and ability to multitask
- Understanding of coffee blends
- Excellent customer service and competent with dealing with customer complaints
- Excellent and friendly communication skills and able to adapt and keen to learn quickly
Timeline
Coffee barista
Batch 52
05.2023 - 07.2025
Certificate of Higher Education - Criminology
Long Road College
09.2021 - 07.2022
Bakery shop assistant
Days of Ashwell
03.2021 - 05.2023
Cafe assistant
Farrowby Farm
03.2019 - 05.2023
GCSEs - English, Science, Drama, Design & Tech
Bassingbourn Village College
09.2015 - 07.2021
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