Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Elizabeth Rock

Bicester,Oxfordshire

Summary

Dedicated professional with expertise in customer orientation, bartending techniques, and complaint resolution. Skilled in legislation compliance, alcohol law adherence, and product inventory management, ensuring operational efficiency and regulatory standards are met. Proficient in pressure management and bookkeeping fundamentals, contributing to seamless workflow and accurate financial oversight. Committed to delivering exceptional service while maintaining compliance and fostering positive customer experiences.

Overview

35
35
years of professional experience
12
12
years of post-secondary education

Work history

Bar manager

Mullingar Rugby Club
Mullingar, Westmeath
09.2011 - 06.2025
  • Mentored junior staff members to cultivate a supportive work environment.
  • Conducted routine safety checks to ensure compliance with health and safety regulations.
  • Scheduled weekly staff rosters, optimising resource allocation effectively.
  • Ensured adherence to local licensing laws for uninterrupted bar operations.
  • Negotiated supplier contracts to secure better pricing and enhance product quality.
  • Maintained a clean and hygienic environment, elevating the bar's overall ambiance.
  • Fostered strong customer relationships, increasing loyalty towards the establishment.
  • Monitored stock levels diligently to prevent shortages during peak hours.

Childcare provider

Self Employed
Mullingar, Westmeath
09.2002 - 06.2025
  • Coordinated nap times to support healthy sleep patterns for children.
  • Established trusting relationships with each child to enhance security.
  • Provided emotional support during distressing situations, fostering resilience.
  • Facilitated creativity through art and craft sessions, promoting self-expression.
  • Managed behavioural issues to ensure harmony within the setting.
  • Prepared nutritious meals to encourage healthy eating habits.
  • Assisted with homework, resulting in improved academic performance.
  • Maintained a clean environment through regular tidying and hygiene practices.

Sales assistant

Des Maguire
Mullingar, Westmeath
01.2011 - 04.2013
  • Maintained up-to-date knowledge of sales promotions to assist customer decision-making.
  • Acquired product knowledge swiftly, offering thorough guidance to customers.
  • Employed strong communication skills to convey detailed product information.
  • Demonstrated products effectively, resulting in increased sales conversions.
  • Delivered exceptional after-sales service, promoting customer retention.
  • Fostered a welcoming store atmosphere through clean and organised displays.

Sales assistant

Martin Flynn
Mullingar, Westmeath (Ireland)
05.2004 - 01.2011
  • Addressed customer needs promptly, fostering loyalty and positive feedback.
  • Demonstrated products effectively, resulting in increased sales conversions.
  • Conducted daily inventory checks to maintain accurate stock levels.
  • Established strong relationships with regular customers to encourage repeat business.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Offered personalised shopping advice to enhance customer experiences.
  • Built strong relationships with regular customers for repeat business.
  • Monitored trends in consumer behaviour with keen attention to detail.

Shop assistant

Edmund Walsh
Mullingar, Westmeath (Ireland)
09.1990 - 05.2004
  • Designed visually appealing displays to showcase new products and engage customers.
  • Maintained organised stock and checkout areas, ensuring a tidy shop floor.
  • Operated cash registers accurately, processing cash and card transactions seamlessly.
  • Completed opening and closing duties according to schedule.
  • Uphheld high standards of store presentation and hygiene through regular cleaning.
  • Resolved customer complaints efficiently, utilising proactive problem-solving skills.
  • Fostered positive customer relationships to enhance loyalty and retention.
  • Supervised junior staff to ensure smooth operational activities.

Education

Presentation Convent
Mullingar, Ireland
09.1975 - 06.1984

Community College
Mullingar, Ireland
09.1984 - 09.1987

Skills

  • Customer orientation
  • Bartending techniques
  • Complaint resolution
  • Legislation compliance
  • Product inventory management
  • Pressure management
  • Bookkeeping fundamentals
  • Alcohol law compliance

Affiliations

  • Reading, Cooking, Walking, Travel

References

References available upon request.

Timeline

Bar manager

Mullingar Rugby Club
09.2011 - 06.2025

Sales assistant

Des Maguire
01.2011 - 04.2013

Sales assistant

Martin Flynn
05.2004 - 01.2011

Childcare provider

Self Employed
09.2002 - 06.2025

Shop assistant

Edmund Walsh
09.1990 - 05.2004

Community College
09.1984 - 09.1987

Presentation Convent
09.1975 - 06.1984

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Elizabeth Rock