Summary
Overview
Work history
Education
Skills
Timeline
Certification
BusinessAnalyst

Elizabeth Rawsthorne

Preston,Lancashire

Summary

Energetic Business Analyst with with 3.5 years experience working in the fast moving consumer goods (FMCG) industry and 10 months in the Legal sector. Solving business problems and improving processes using analytical insights and innovative ideas. Adept at multi-tasking, leading group discussions and managing projects.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Passionate about helping young talent navigate the business environment and have a purpose to inspire positivity and resilience to help others dance through challenges.

Overview

6
6
years of professional experience
1
1
Certificate

Work history

Business Analyst

Fletcher's Solicitors
Manchester
12.2023 - Current
  • Worked closely with stakeholders to define key performance indicators (KPIs) and establish metrics for processes and projects.
  • Worked collaboratively with Developers, Project Managers, Directors and the CEO to deliver key business insights to help inform critical business decisions.
  • Lead development of new PowerBI dashboards to report critical metrics across different departments. (i.e. RA1 decisions).

Junior Business Analyst

Fletcher's Solicitors
Manchester
03.2023 - 12.2023
  • Integrating highly complex AI solutions into workflow to improve efficiency and productivity across different areas of the business by leveraging the MS Azure platform.
  • Identified areas for improvement in Proclaim software and workflow, devising and implementing cost-effective solutions to improve results.
  • Produced written documentation and visual presentations to report data to influence key stakeholders.
  • Devised and led operational changes to generate significant improvements and measurable results in line with business objectives.
  • Leveraged qualitative and quantitative analysis tools to assess data and report on findings.

Data Science Degree Apprentice

Unilever
09.2019 - 03.2023
  • September 2019- July 2021 worked in the Supply Chain Data & Analytics team. July 2021 - March 2023 worked in the Global Products Innovation team.
  • Saved 5 hours + of weekly, manual, labour intensive reporting by using Python to automate the process.
  • Enhanced user experience and data democratisation by producing informative and digestible PowerBi dashboards and reports.
  • Participated in requirements meetings and data mapping sessions to understand business needs and create solutions.
  • Produced detailed, data-driven insights and reports using PowerBI to inform strategic business decisions.
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.
  • Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
  • Analysed and presented data using SQL, Python and Power BI.
  • Collaborated with the Future Careers team at Unilever to promote apprenticeships.
  • Documented standard development procedures and trained new personnel on requirements.
  • Mapped current business and operational processes and offered recommendations for improvement.

Sales Advisor - Travel Money

Debenhams
Preston, Lancashire
12.2018 - 08.2019
  • Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
  • Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
  • Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
  • Responsibly handling large volumes of money, being held accountable for discrepancies which were dealt with quickly, accurately and efficiently.
  • Employee of the month July 2019.

Human Resources Intern

Leyland Trucks Ltd
Preston, Lancashire
07.2018 - 08.2018
  • Performed research and assistance for HR projects, including online training development and system enhancements.
  • Ensured business continuity by updating and maintaining HR database with accurate employee data.
  • Supported employee engagement and wellbeing initiatives, including team events and group fitness sessions.
  • Helped to conduct employee engagement surveys using Google Forms and Sheets.
  • Learnt to deliver consistently high quality service to clients by efficiently resolving payroll and holiday queries.
  • Observed participants during interviews and recorded results.

Education

Bachelor of Science Degree - Data Science

York St John University
York
09/2019 - 03/2023

A-Levels -

Hutton Grammar School Sixth Form
Preston
08.2019

EPQ (Extended Project Qualification) - Cosmetic Products

Hutton Church of England Grammar School
Preston
08.2018

GCSEs - GCSE’s

Penwortham Girls' High School
Preston
08.2017

Skills

Examples of applied skills

  • Actively demonstrated data analysis skills to solve business problems This involved working closely with stakeholders to gather business requirements and understand the end to end problem
  • Demonstrated UI and User Experience (UX) to a high standard when developing multiple solutions including dashboards in Power BI that report complex insights from machine learning models
  • Microsoft Access: Actively worked with Microsoft capabilities This includes working with Microsoft Azure to manage access of dashboards using Access Directory groups as well using Databricks to host data science use cases
  • Used Azure DevOps and transferred to JIRA, to manage and track development work across the business and ensure continuous improvement
  • Worked actively with a wide variety of stakeholders, including Lawyers and the CEO, to ensure all business needs are met

Tools

  • Computer Programming: Python, SQL, SCALA, PHP, HTML understanding
  • Software: JIRA, Microsoft Azure, PowerBI, PowerApps, Proclaim, Excel, basic Microsoft tool package, Alteryx

Soft skills

  • Active collaborator, Motivated, Empathetic, Creative, Team player, Supportive, Stakeholder Management, Organised

Technical Skills

  • Statistic analysis, Problem solving, Data modelling, collection and analysis Information security, Report writing, Data visualisation, Creative storytelling when presenting complex information, Process mapping, Requirement gathering

Timeline

Business Analyst

Fletcher's Solicitors
12.2023 - Current

Junior Business Analyst

Fletcher's Solicitors
03.2023 - 12.2023

Data Science Degree Apprentice

Unilever
09.2019 - 03.2023

Sales Advisor - Travel Money

Debenhams
12.2018 - 08.2019

Human Resources Intern

Leyland Trucks Ltd
07.2018 - 08.2018

Bachelor of Science Degree - Data Science

York St John University
09/2019 - 03/2023

A-Levels -

Hutton Grammar School Sixth Form

EPQ (Extended Project Qualification) - Cosmetic Products

Hutton Church of England Grammar School

GCSEs - GCSE’s

Penwortham Girls' High School

Certification

  • Data Scientist (Integrated Degree) Level 6 Apprenticeship certification. Achieved grade Merit, awarded on the 5th April 2023, by the Institute for Apprenticeships and Technical Education.
  • BCS Foundation Certificate in Business Analysis v4.1, awarded by the Chartered Institute for IT on the 28th November 2023.
Elizabeth Rawsthorne