Elizabeth Purcell
Summary
[Job Title] with record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work history
Group F&I Manager
CSM Motor Group
01.2007 - Current
- Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
- Oversaw recruitment process and onboarded [Number]+ new staff.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Hired and trained dedicated and high-achieving sales teams.
- Retained existing customers and substantially grew customer base, product line and sales volume.
National key account manager
GMAC
01.2005 - 01.2007
- Communicated new products and services to drive customer interest and boost sales.
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Provided first-class client services, from onboarding to daily account management.
- Identified new business opportunities and increased lead generation to grow profits.
Account manager
GMAC
06.2004 - 01.2005
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Increased client satisfaction, implementing strategic account plans to foster growth.
- Cultivated strong rapport with clients and stakeholders to support long-lasting partnerships.
Credit risk analyst
GMAC
06.2003 - 06.2004
- Aided sales teams to structure financial transactions.
- Produced reports in line with regulatory and strategic factors and stakeholder requirements for best practice.
- Reviewed applications to assess needs and benefits.
- Identified discrepancies and variances to reconcile credit files.
Education
Master of Science (Hons) - Mathematics & Statistics
Cardiff University (Prifysgol Caerdydd)
09.1999 - 06.2003
A-Levels - Maths, Law, Accountancy & Music
Coleg Sir Gar
09.1997 - 07.1999
GCSEs -
Graig Comprehensive School
Skills
- Market and competitive analysis
- Internet and e-mail marketing
- Business development
- Demand generation marketing
- New account development
Timeline
Group F&I Manager
CSM Motor Group
01.2007 - Current
National key account manager
GMAC
01.2005 - 01.2007
Account manager
GMAC
06.2004 - 01.2005
Credit risk analyst
GMAC
06.2003 - 06.2004
Master of Science (Hons) - Mathematics & Statistics
Cardiff University (Prifysgol Caerdydd)
09.1999 - 06.2003
A-Levels - Maths, Law, Accountancy & Music
Coleg Sir Gar
09.1997 - 07.1999
GCSEs -
Graig Comprehensive School