Elizabeth Platt
London,ENG
Summary
I am a recent graduate seeking a position within the financial sector to better enhance my knowledge of the economy, and compliment my degree field. As an intellectually curious person I am always seeking new information and driving research forward. Throughout university, I have applied myself to several part time roles which has enhanced my commercial awareness and improved my technical knowledge.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Sales Associate
Selfridges & Co
London
08.2024 - Current
- Provided customers with price information and handled financial transactions, managing over a thousand customers a day
- Increased current product and service sales through knowledgeable customer advice.
Chalet Host
Riders Refuge
Morzine, France
09.2024 - 04.2025
Shopfloor Assistant
Waitrose and Partners
Harrogate, North Yorkshire
04.2020 - 07.2024
- Engaged customers to enhance in-store experience and provide outstanding customer service, achieving four 'one step beyonds' in my tenure.
- Identified discrepancies in stocks through regular inventory management, and trained many staff members on the software.
Brand Ambassador
BMW
Leeds
10.2023 - 06.2024
- Worked flexibly to meet demands of changing campaigns, introducing over 10 campaigns onto Leeds University Campus.
- Established relationships with diverse customer base to cultivate loyalty.
Customer Operations Executive Intern
Pernod Ricard
London
06.2022 - 06.2023
- Compiled and reviewed consumer data on patterns and preferences for marketing information.
- Predicted and interpreted consumer trends to improve product offerings, working closely with both grocers and on-trade clients to maximise campaigns and ensure sufficient stock control.
Stylist
Levi Strauss and Co
Greenhithe, Kent
10.2018 - 03.2020
- Provided expert advice and personalised styling tips to exceeded client expectations.
- Built rapport to maintain client loyalty and maximise customer spending.
Education
Bachelor of Arts - Economics and Politics (with Industrial Placement)
University of Leeds
Leeds 09.2020 - 07.2024
IB Diploma Programme - International Baccalaureate
Bexley Grammar School
London 09.2018 - 07.2020
GCSEs - General Studies
Dartford Grammar School For Girls
Dartford, Kent 09.2013 - 07.2018
Skills
- Customer Service
- Interpersonal communication
- Product knowledge
- Cash management
- Dispute management
Affiliations
- Skiing
- Travelling
Languages
English
Fluent
French
Elementary
Timeline
Chalet Host
Riders Refuge
09.2024 - 04.2025
Sales Associate
Selfridges & Co
08.2024 - Current
Brand Ambassador
BMW
10.2023 - 06.2024
Customer Operations Executive Intern
Pernod Ricard
06.2022 - 06.2023
Bachelor of Arts - Economics and Politics (with Industrial Placement)
University of Leeds
09.2020 - 07.2024
Shopfloor Assistant
Waitrose and Partners
04.2020 - 07.2024
Stylist
Levi Strauss and Co
10.2018 - 03.2020
IB Diploma Programme - International Baccalaureate
Bexley Grammar School
09.2018 - 07.2020
GCSEs - General Studies
Dartford Grammar School For Girls
09.2013 - 07.2018
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