ELIZABETH OLOWOFELA
Northampton,UK
Summary
Reliable and proactive with proven experience in fast-paced retail and hospitality environments. Skilled in delivering high-quality customer service, handling busy workloads efficiently, and working as part of a team to meet targets. Known for staying calm under pressure, learning quickly, and maintaining high standards. Ready to contribute immediately and punctually.
Overview
1
1
year of professional experience
Work history
Store Assistant
Tesco-Broughton
2024.06 - 2024.08
- Handled 100+ transactions per shift with speed and accuracy during busy periods
- Delivered friendly and efficient customer service, resolving issues quickly
- Processed refunds, loyalty points, and promotions in line with company policies
- Maintained a clean and organised checkout area to support smooth operations
Crew Member
McDonalds-Chester
2024.02 - 2024.05
- Worked across tills, kitchen, drive-thru, and lobby in a fast-paced environment
- Served over 80 customers efficiently during peak hours while maintaining accuracy
- Handled customer complaints calmly and professionally
- Assisted with opening/closing duties, stock checks, and training new starters
Front of House Server
PizzaExpress Restaurant-Broughton
2023.10 - 2024.01
- Managed 10 tables at once during busy service periods
- Built strong rapport with customers to improve satisfaction and repeat visits
- Identified and resolved order issues before reaching customers
- Followed strict hygiene, allergen, and safety procedures
Education
IB Diploma - Biology, English AA, Psychology, Mathematics A1, French Ab initio
Chester International School
Chester 09/2023 - 05/2024
GCSES - Drama, English, French, Geography, Mathematics, Triple Science
Chester International School
Chester 01/2020 - 01/2022
Skills
- Customer service & communication
- Working in fast-paced environments
- Teamwork & adaptability
- Problem-solving & conflict resolution
- Upselling and promoting Products
- Food hygiene & safety awareness
Additional information
- Eligible to work in the UK
- Flexible availability, including evenings and weekends
- Immediate start
Timeline
Store Assistant
Tesco-Broughton
2024.06 - 2024.08
Crew Member
McDonalds-Chester
2024.02 - 2024.05
Front of House Server
PizzaExpress Restaurant-Broughton
2023.10 - 2024.01
IB Diploma - Biology, English AA, Psychology, Mathematics A1, French Ab initio
Chester International School
09/2023 - 05/2024
GCSES - Drama, English, French, Geography, Mathematics, Triple Science
Chester International School
01/2020 - 01/2022