elizabeth oladipo
Harlow,Essex
Summary
Organised manager accustomed to building and leading empathetic care teams. Recruits top talent and mentors individuals to deliver compassionate and focused care. Excellent leadership skills coupled with superior communication and operational oversight.
Overview
3
3
years of professional experience
Work history
Registered Manager
RESTCARE LIMITED
Harlow, Essex
02.2022 - Current
- Reduced number of medication errors by increasing peer observations and supervisions.
- Line managed 20 staff members by monitoring Key Performance Indicators (KPIs), overseeing appropriate training programmes and demonstrating inspirational leadership.
- Guided staff to execute safe and effective interventions to manage behaviours that challenge.
- Expertly translated safeguarding policies into practice within residential setting to enhance protection of service users.
- Continuously assessed quality of care services, implementing appropriate quality assurance processes in line with contractual and regulatory standards.
- Registered with Care Quality Commission (CQC) for 1 years.
- Attended regular training to develop expertise in people management and care service provider regulations.
- Oversaw high standards of recruitment to meet service service demand and plans for future growth.
- Worked with staff to promote company vision and ethos internally and within wider community.
- Connected patients with social services programs, transportation assistance and translation services.
- Implemented strategic decisions for future and growth of care services.
- Focused all operations on maintaining clean, safe and compliant provision by aiming to exceed expected standards.
- Developed and updated personalised care plans suitable for patient needs.
- Recruited and trained high-quality healthcare providers to perform best practices in home care.
- Recommended alternative treatment plans to improve service requests.
- Used regulation expertise to continually improve care standards, driving business forward and bettering company reputation.
- Interacted with healthcare providers to manage patient treatments.
- Collaborated with families, friends and social support groups of patients to develop treatment plans.
- Evaluated progress to determine improvement of health development.
- Oversaw staff recruitment, training and development to determine residents remain in consistently safe hands.
- Educated patients regarding procedures, healthcare provider instructions and referrals.
- Managed schedule of staff to establish round the clock working shifts.
- Managed company budgets and staff rota for optimum productivity and profitability.
- Maintained tidy environment to promote cleanliness , hygiene and quality standards.
- Documented case management activities to maintain active records.
Field Supervisor
CLOVER CARE AGENCY
Harlow, Essex
03.2021 - 05.2022
- Investigated issues and developed effective solutions.
- Kept teams on task and completing milestones on time.
- Evaluated performance and progress, and made proactive adjustments.
- Met with service users to resolve issues and build productive relationships.
- Supported teams on completion assigned tasks
- Audit care notes
- organize staff meetings and training
- updated care plans
- attended MDT meeting with staff and services users if required
CARE CORDINATOR
VIOLET CARE AGENCY
HARLOW, ESSEX
02.2020 - 03.2021
- Ensured completion of appropriate training of staff members and identified gaps in knowledge.
- Supervised and monitored carer to identify issues with emotional or physical development.
- Supervised and supported team leaders in smooth execution of activities.
- Coordinated the staff rotas every 4 week
- Maintained up to date knowledge on the latest health and safety developments by attending regular mandatory training and development opportunities.
- Maintained strict compliance to policies, ensuring appropriate staff-to-client ratios and covering staff absences.
- Provided line management, motivational leadership and mentoring to staff team.
Education
NVQ Level 5 - HEALTH AND SOCIAL CARE MANAGEMNET
MONTROSE COLLEGE
Ilford, Redbridge 09.2021 -
Skills
- Clinical performance management
- Visible leadership
- Training and development
- Absence management
- People management
- Monthly management reporting
- CQC regulations
- Person-centred planning
- Health and Social Care Act 2008
- Outstanding leadership abilities
- Dementia care
- Supply negotiation
- Contract management
Languages
English
Advanced
Timeline
Registered Manager
RESTCARE LIMITED
02.2022 - Current
NVQ Level 5 - HEALTH AND SOCIAL CARE MANAGEMNET
MONTROSE COLLEGE
09.2021 -
Field Supervisor
CLOVER CARE AGENCY
03.2021 - 05.2022
CARE CORDINATOR
VIOLET CARE AGENCY
02.2020 - 03.2021
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