Elizabeth O'Gara
Radcliffe,Greater Manchester
Summary
Compassionate professional with focus on supporting children and families. Capable of creating safe, nurturing environments and building strong relationships to promote well-being and development. Utilises empathetic communication and problem-solving skills to address individual needs and foster positive outcomes.
Overview
23
23
years of professional experience
12105
12105
years of post-secondary education
Work history
Manager
Boomerang Multisensory Playcentre
Bury, Borough of Bury
2011.12 - 2025.03
- Oversaw day to day running of the centre, answering general enquiries, taking bookings, payments, cooking, cleaning, ensuring customers have an enjoyable visit.
- Liaised with other services such as SEN schools and colleges, occupational therapy, playschemes, day centres and social services.
- Mentoring students with SEND whilst on placements.
- Provided support, guidance and advice to employees as well as overseeing the hiring, training and development.
- Ensuring the business was compliant with health and safety, risk assessments, policies and procedures.
- Planned and delivered sensory sessions and classes.
- Gained funding through grant applications and organizing fundraising activities
- Collected data on the needs of beneficiaries to inform activities and aid development
- Provided support to beneficiaries, ensuring their needs were met effectively.
- Managed project timelines efficiently, guaranteeing timely completion of initiatives.
- Liaised with stakeholders, strengthening key partnerships.
- Monitored progress of ongoing projects, enabling swift resolution of issues.
- Ensured compliance with relevant regulations whilst conducting fundraising activities.
- Prepared detailed reports on charitable activities, ensuring transparency and accountability.
- Completed required participant documentation within specified timeframes for accurate reference.
Shop assistant
Love and Cherish Bridal
Bury, Borough of Bury
2002.03 - 2011.12
- Managed stock levels on shop floor for continuous product availability. Ordering bespoke gowns for customers.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Assisted customers in finding desired items to enhance their shopping experience.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Built rapport with customers to ensure they felt comfortable.
- Updated window displays regularly for fresh store appeal.
- Upheld company policies whilst dealing with returns and exchanges.
- Promoted sales and special promotions to increase store revenue.
- Handled queries regarding products, providing detailed information as necessary.
- Handled cash register efficiently, ensuring accurate transactions.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Completed opening and closing duties in line with established schedule.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Paid invoices/ accounts
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Supervised junior staff activities and kept shop operational.
Education
Bachelor of Arts - Early Years and Special Educational needs, Class One
Liverpool Hope University
Liverpool 2019.09 - 2022.07
NVQ Level 5 - Management and leadership
GP Strategies Training Ltd
Manchester /2017 - 2018.05
NVQ Level 3 - Management
Gp Strategies Training Ltd
Manchester /2015 - 2016.11
Level 2 Functional skills - Mathematics
GP Strategies Training Ltd
Manchester /2015 - 2016.04
Level 2 Functional skills - English
GP Strategies Training Ltd
Manchester /2015 - 2016.04
NVQ Level 2 - ICT
GP Strategies Training Ltd
ManchesterEDI Level 2 - The Children and Young People's Workforce
GP Strategies Training Ltd
Manchester /2014 - 2015.12
Timeline
Bachelor of Arts - Early Years and Special Educational needs, Class One
Liverpool Hope University
2019.09 - 2022.07
Manager
Boomerang Multisensory Playcentre
2011.12 - 2025.03
Shop assistant
Love and Cherish Bridal
2002.03 - 2011.12
NVQ Level 5 - Management and leadership
GP Strategies Training Ltd
/2017 - 2018.05
NVQ Level 3 - Management
Gp Strategies Training Ltd
/2015 - 2016.11
Level 2 Functional skills - Mathematics
GP Strategies Training Ltd
/2015 - 2016.04
Level 2 Functional skills - English
GP Strategies Training Ltd
/2015 - 2016.04
NVQ Level 2 - ICT
GP Strategies Training Ltd
EDI Level 2 - The Children and Young People's Workforce
GP Strategies Training Ltd
/2014 - 2015.12