Elizabeth Muthoni
Nairobi
Overview
5
5
years of professional experience
Work History
Receptionist
PLOCS HR Limited
Nairobi
05.2023 - 01.2025
- Assisting with the passport application.
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Graphic design.
- Managed incoming calls, directing them to appropriate staff members.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, Scanning and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Greeted clients and visitors in a friendly and professional manner.
- Coordinated office supplies inventory and placed orders as needed.
- Maintained cleanliness and organization of the reception area.
- Communicated effectively with team members to enhance office operations.
Cyber Cafe Attendant
Joskar Cyber Cafe'
Kiambu
04.2020 - 03.2023
- Assisted customers with computer usage and internet access.
- Maintained cleanliness and organization of the cyber cafe environment.
- Monitored computer equipment for functionality and performance issues.
- Ensured timely opening and closing procedures for the cafe operations.
- Maintained constant and timely service for servers.
- Supported promotional activities to enhance customer engagement in the cafe.
- Tackled additional tasks to become more knowledgeable in business.
- Greeted customers and provided them with information about products and services offered by the cafe.
- Monitored usage of computers by customers and ensured proper functioning of all machines during peak hours.
- Installed hardware components such as memory cards, graphic cards, hard drives into computers.
- Assisted customers in setting up accounts for internet access and email use.
Education
Diploma - Executive Virtual Assistant
MTF Institute of Management, Technology And Financ
Online06-2025
Certificate - Virtual Assistant
ALX AFRICA
Online09-2024
Certificate - Graphic Design
Africa Digital Media Institute(ADMI)
Nairobi02-2020
Skills
- Administrative support
- Customer service
- Graphic design
- Project management
- Time management
- Data entry
- Appointment scheduling
- Office organization
- Effective communication
- Performance improvement
- Travel arrangements
- Mail handling
- Meeting preparation
- Travel coordination
- Travel planning
- Information protection
- Transcription and dictation
- Typing speed
- Calendar management
- Scheduling appointments
Timeline
Receptionist
PLOCS HR Limited
05.2023 - 01.2025
Cyber Cafe Attendant
Joskar Cyber Cafe'
04.2020 - 03.2023
Diploma - Executive Virtual Assistant
MTF Institute of Management, Technology And Financ
Certificate - Virtual Assistant
ALX AFRICA
Certificate - Graphic Design
Africa Digital Media Institute(ADMI)
Similar Profiles
Kanishka TiwariKanishka Tiwari
Customer Service Representative at Wipro HR Services Pvt LimitedCustomer Service Representative at Wipro HR Services Pvt Limited
Geethu Krishna SobhanakumaryGeethu Krishna Sobhanakumary
Payroll Specialist at Zellis HR India Private LimitedPayroll Specialist at Zellis HR India Private Limited
CH PAUL MANOHARCH PAUL MANOHAR
Field Operations Supervisor at Hr Indra Industries Private LimitedField Operations Supervisor at Hr Indra Industries Private Limited
Erickson KaundaErickson Kaunda
IT Manager at The Zanzibar CollectionIT Manager at The Zanzibar Collection
Kenedy OkelloKenedy Okello
Nursing Officer at Homabay County Referral HospitalNursing Officer at Homabay County Referral Hospital