Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Elizabeth Mullon

London,UK

Summary

Retail professional with extensive expertise in visual merchandising, store security, and employee scheduling. Proven track record in coordinating successful promotions, leveraging retail software, and managing cash handling processes. Strong ability to motivate and mentor staff, enhancing team performance and optimizing store operations.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Store Manager

Curated Makers
Battersea Power Station, London
06.2024 - 12.2024
  • Managed overall operations , team of 4 members.
  • Ensured optimal brand representation in all aspects.
  • Facilitated training and development initiatives for team enhancement.
  • Promoted professional growth within business environment.
  • Collaborated closely with merchandiser to align strategies.
  • Oversaw adherence to delivery and stock management protocols.
  • Maintained visual merchandising standards consistently.
  • Supported pop-up markets at Power Station, fostering strong relationships with makers.

Clothing Department Manager

Sainsbury's
Wandsworth, UK
12.2023 - 04.2024
  • Drove sales performance through targeted training and coaching initiatives.
  • Oversaw staff personal development to improve overall effectiveness.
  • Maintained high service standards by promptly addressing client concerns.
  • Filtered applications and conducted interviews to evaluate candidates' sales potential.
  • Managed departmental operations to ensure adherence to company policies and procedures.
  • Collaborated with cross-functional teams to identify and resolve process issues.
  • Mentored junior staff to foster professional growth and knowledge retention.

Store Manager

Mind Charity
London, UK
03.2023 - 12.2023
  • Recruited, trained, and supervised store employees to enhance operational efficiency.
  • Conducted performance evaluations and provided coaching to improve team capabilities.
  • Managed budgets and stock levels to optimise resource use.
  • Ensured adherence to safety procedures across all operations.
  • Established key performance indicators (KPIs) to measure success.
  • Addressed customer queries and complaints to maintain satisfaction.
  • Integrated into local community to strengthen brand identity.
  • Developed assistant store manager for future promotion to store manager.

Store Manager

Cancer Research
Exeter, Devon
09.2020 - 12.2023
  • Recruited, trained, and supervised store employees to enhance team capabilities.
  • Provided feedback and coaching, conducting performance evaluations to drive improvement.
  • Managed budgets and stock effectively to optimise financial performance.
  • Ensured adherence to safety procedures across all store operations.
  • Established key performance indicators (KPIs) to measure success and efficiency.
  • Addressed customer queries, concerns, and complaints to foster satisfaction.
  • Integrated within local community to strengthen brand identity.

Assistant Manager

Scope Charity
London, UK
02.2020 - 09.2020
  • Led team in developing and implementing strategies for community engagement initiatives.
  • Coordinated training sessions for staff and volunteers to enhance service delivery effectiveness.
  • Managed budgets and allocated resources efficiently to support various charity programmes.
  • Cultivated relationships with local organisations to foster partnerships and collaborative efforts.

Store Manager

Kikki K
Wellington, New Zealand
03.2017 - 01.2020
  • Led daily operations ensuring efficient stock management and high customer satisfaction.
  • Developed team schedules and delegated tasks to maximise productivity and service quality.
  • Implemented training programmes for new staff enhancing their skills and knowledge.
  • Maintained visual merchandising standards to create an appealing shopping environment.

Store Manager

Peter Alexander
Wellington, New Zealand
03.2015 - 02.2017
  • Led team to enhance customer experience through effective staff training and engagement.
  • Managed inventory control processes ensuring optimal product availability and organisation.
  • Developed and implemented merchandising strategies to elevate store presentation and appeal.
  • Oversaw daily operations including scheduling, payroll management, and compliance with policies.

VM Manager

Farmers Department Store
Auckland, New Zealand
09.2013 - 01.2015
  • Developed innovative visual merchandising strategies to enhance customer engagement and brand awareness.
  • Conducted regular assessments of visual standards to maintain consistency across multiple locations.
  • Trained and mentored junior staff on best practices in visual merchandising and customer experience.
  • Streamlined department operations by implementing efficient work processes.

Education

GCSEs Pass A-C - English.Maths.Art.Textiles.Graphic Design

Hatch End High School
London
08.1980 - 08.1985

Skills

  • Visual merchandising expertise
  • Store security protocols
  • Employee scheduling and management
  • Promotion management
  • Retail software proficiency
  • Cash handling
  • Staff motivation and mentoring
  • Store layout planning

Certification

Business Administration level 1 pass

Affiliations

  • I enjoy arts and crafts, music and well being activities. I enjoy being in the outdoors and spending time with family and friends.

References

References available upon request.

Timeline

Store Manager

Curated Makers
06.2024 - 12.2024

Clothing Department Manager

Sainsbury's
12.2023 - 04.2024

Store Manager

Mind Charity
03.2023 - 12.2023

Store Manager

Cancer Research
09.2020 - 12.2023

Assistant Manager

Scope Charity
02.2020 - 09.2020

Store Manager

Kikki K
03.2017 - 01.2020

Store Manager

Peter Alexander
03.2015 - 02.2017

VM Manager

Farmers Department Store
09.2013 - 01.2015

GCSEs Pass A-C - English.Maths.Art.Textiles.Graphic Design

Hatch End High School
08.1980 - 08.1985

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