Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Elizabeth Maloney

MORDEN,United Kingdom

Summary

A flexible and collaborative worker with strong administrative and computer skills, including proficiency in Microsoft Word, Excel, and Outlook. Can demonstrate good communication and listening skills and works effectively as a team player. Committed to embracing changes in the workplace to enhance efficiency and productivity.

Overview

21
21
years of professional experience
6
6
years of post-secondary education

Work history

Facilitator

Mencap Sutton Me Time
North Cheam, Sutton
07.2019 - 06.2025
  • Supporting people with learning disabilities in accessing leisure activities such as gardening, gym, swimming, cooking, games and arts and crafts and developing their social skills in their communities.
  • Weekly recording of activity planners of their progress with yearly reviews and 1:1 personal plans.
  • Filling out Menac forms for accidents, near misses and incidents relating to service users.
  • Performed personal care and administering medication.
  • Adopted flexible approach to unforeseen challenges and liaised with co-ordinators and managers overseeing changes to the service and updating risk assessments and personal plans.
  • Basic office duties such as photocopying, letter writing, keeping leased space risk free and tidy.
  • Identifying problems with leased spaced and updating HR with concerns and requesting improvements.

Facilitator

Mencap
Wallington, Surrey
06.2014 - 06.2019
  • Supporting people with learning disabilities in their paid work placement located in Wallington, later moving to Croydon.
  • Overseeing cleaning and storing of equipment and recording progress. Liaised with Co-Ordinators and workers at placement to ensure smooth operation of cleaning and storing of equipment.
  • Aiming to clean between 25-30 pieces of equipment daily.
  • Reporting to base at office in Wallington to update Co-Ordinators and record progress.
  • Developed workshop materials to enhance participant understanding.

Casual Relief Worker

Mencap
Wallington, Surrey
05.2011 - 05.2014
  • Supporting people with learning disabilities in their paid cleaning work placement in Sutton.
  • Overseeing cleaning and storing of equipment and recording progress by noting item numbers.
  • Aimed to record 25 - 30 pieces of equipment cleaned.

Grants Fundraising Administrator

Mencap
Islington, London
05.2006 - 08.2011
  • Administrative duties to support the Grants Fundraising Team at Head Office. Changed job title from Admin Assistant Events Fundraising to Grants Fundraising Administrator.
  • Sorting incoming mail and and drafting and sending letters to donors.
  • Organised important team meetings by liaising with Room Secretary.
  • Improved record keeping system such as annual leave and filing donors details.
  • Wrote up minutes of meetings and maintained digital records for reference.
  • Answered inbound phone calls and took messages for the Grants team.
  • Took part in interviewing panels for positions across the organisation.
  • Managed office supplies and inventory for day-to-day operations.
  • Photocopied and bound documents for meeting preparations and presentations .

Clerical Assistant

Mencap
Wallington, Surrey
09.2004 - 04.2006
  • Supporting staff in Mencap's Pathway to Work with clerical tasks and duties.
  • Writing up audio files of staff in their supporting people with learning disabilities in their paid jobs.
  • Entering and updating data of service users on system.
  • Preparing and sending out letters to promote service to potential groups and more clients to the service .
  • Photocopying and document scanning to ensure smooth operation of day by day operations of the service .

Administrative assistant

Votive Systems
Kingston upon Thames, Surrey
03.2004 - 05.2004
  • Basic office duties including photocopying, filing, creating profiles for new clients, maintaining tidy office space and opening and preparing mail for posting.
  • Handling phone inquiries, managing correspondence and supervising company directors.
  • Coordinated office supplies inventory.
  • Handled petty cash transactions diligently for transparency and accountability.

Education

A-Levels -

Esher College
Thames Ditton, Surrey
09.2001 - 06.2003

GCSEs -

Richards Lodge High School For Girls
Wimbledon, Merton
09.1997 - 07.2001

Skills

  • Administrative and computer skills including Microsoft Word, Excel and Outlook
  • Team player
  • Adaptable to changes in the work place and ways of working
  • Communication

Affiliations

  • Scouting
  • Musical Theatre and Plays
  • Music
  • Literature

Timeline

Facilitator

Mencap Sutton Me Time
07.2019 - 06.2025

Facilitator

Mencap
06.2014 - 06.2019

Casual Relief Worker

Mencap
05.2011 - 05.2014

Grants Fundraising Administrator

Mencap
05.2006 - 08.2011

Clerical Assistant

Mencap
09.2004 - 04.2006

Administrative assistant

Votive Systems
03.2004 - 05.2004

A-Levels -

Esher College
09.2001 - 06.2003

GCSEs -

Richards Lodge High School For Girls
09.1997 - 07.2001

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Elizabeth Maloney