ELIZABETH KWAAKO OWUSU
Summary
A highly skilled professional with excellent human relationship skills and a proven track record as a good team player with strong organisational abilities. Demonstrates strategic planning, effective communication, and problem-solving skills. Known for being a fast learner, capable of working independently, and eager to take up responsibilities. Resilient and assertive, with proactive planning abilities and the capacity to remain calm under pressure. Possesses exceptional interpersonal and effective listening skills, aiming to leverage these competencies in a dynamic work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Volunteer
Kings College University Hospital
03.2025 - 09.2025
- Emergency department
- Observing situations
- Provide emotional support to patient
- Assist in feeding patient
- Assist in directing patients in the hospital
Support worker
L'arche London (Key Worker)
11.2021 - 09.2025
- Assisted individuals with daily living activities, promoting independence and dignity.
- Developed tailored support plans, fostering meaningful relationships with those receiving care.
- Facilitated community integration activities, enhancing social skills and overall well-being.
- Implemented person-centred approaches, ensuring personalised care and attention for each individual.
- Participated in training sessions, continuously improving skills and knowledge related to support work.
- Advocated for individuals' rights and needs, ensuring their voices were heard within the community.
- Assisted with mobility issues enabling easier movement around the home.
- Monitored and documented progress of individuals, maintaining accurate records of care provided.
- Collaborated with team members to create a supportive and nurturing environment.
Support Worker
L'Arche UK
11.2021 - 09.2025
- Supports residents in the dispensing and taking of their medication.
- Assisting residents with their daily living activities, promoting independence and dignity.
- Developing of tailored support plans, that fosters meaningful relationship with service users.
- Facilitate community integration activities, enhancing social skills and overall well-being.
- Implementation and promotion of person centred approaches, ensuring personalised care and attention to all service users.
- Advocated for individual rights and needs, ensuring their voices were heard within the community.
- Monitoring and documenting progress of service users and maintaining accurate records of service users.
- Participating in the training and inducting newly recruited staff through shadowing and on the job training.
- Assisted with mobility issues and enabling easier movement around the house.
- Assisting and supporting service users with their personal care.
- In charge of daily and weekly medication audit of service users.
- Support in drafting and updating residents risk assessment.
- Collaborating with other professional agencies to make sure health appointment of service users are up to date and well represented.
- Support users in living a fulfilled life and performing of their daily activities.
- Monthly key working report writing
- Assisting core members to the Day Centre
- Supports service users in cooking and laundry
- Cleaning and mopping of the house.
- Providing emotional support to service users.
- Weekly health and safety check
- Assisting core members with shopping and transportation.
- Key worker
- Core Duties
Support worker
Trust Care Foundation
11.2020 - 01.2021
- Teaming with health care professionals to ensure that all care need is met
- Arranging leisure activities
- Help in the administration of medications and routine checks.
- Providing emotional support to individual and families.
- Record keeping.
- Assisting in the performance of daily life skills such as shopping, using public transport and paying of bills.
National Service Personnel
Kwame Nkrumah University of Science and Technology
08.2019 - 08.2020
- University of Science and Technology
- Faculty of Renewable Natural Resources
- Dean's Office
- Assisted in student registration, matriculating and graduation.
- Assisted in filling and indexing
- Assisted in examination supervision
- Arranging of exams papers
- Typing of research works
- Printing of transcript and clearance forms
- In charge of hall bookings and records keeping
- Updating of notice boards
Volunteer
Comfort For The Aged
12.2017 - 07.2018
- Supported in resident personal care
- Empowering service users to actively participate in their own care
- Providing emotional support
- Assisting resident to the gym
Blessed Psychiatric Hospital
06.2017 - 07.2017
- Updating of records, filling and indexing.
- Organizing leisure activities.
- Assisting in medication administration
- Providing emotional support and helping them to do their daily activities.
Volunteer
Kwamo Rehabilitation Centre
11.2012 - 09.2013
- Helping patient to exercise and organizing drug awareness programme
- Assisting in the meal preparation and eating
- Performing of household task
- Providing Support to people with and without learning ability.
- Assisting individuals to acquire skills.
- Helping individuals to use wheel chairs and building their self-esteem.
Industrial Attachment
Sunyani circuit court 'B'
06.2011 - 12.2011
- Typing of cases for prosecutors
- Filling and indexing of documents
- Packing of docket
Education
RFQ Level 5 - Adult and Health Social Care
04.2025 -
RFQ Level 3 - Adult and Health Social Care
03.2024 - 04.2025
Diploma - Autism and Rehabilitation
Ghana Baptist University College
01.2020 - 06.2020
BBA - Marketing
Ghana Baptist University College
08.2015 - 05.2019
Diploma - Marketing
Sunyani Polytechnic
08.2009 - 05.2011
WAEC - undefined
Dadease Agric senior High
08.2005 - 05.2008
Skills
- Excellent human relationship skills
- A good team player with organizational skills
- Strategic planning
- Fast learner
- Good communication skills
- Capable of working independently
- Eager to take up responsibilities
- Resilient skills
- Assertive skills
- Proactive skills of planning ahead
- Calm under pressure
- Effective Listening Skills
- Problem Solving Skills
- Interpersonal Skills
Certification
- Training and Completed Certificate programs from White's Training.
- Feeding Training January 2025
- Shock and loss in supporting patients and relatives in the Emergency March 2025 Department
- Conflict Resolution Level March 2025
- Frailty and falls March 2025
- Emerging leaders Programme March 2024
- Mental Capacity Act April 2025
- Epilepsy Awareness April 2025
- Health and Safety April 2025
- Safeguarding May 2025
- Infection Control June 2025
- Level 3 Webinar Award in Fire Marshall June 2024
- Dementia Training February 2023
- Makaton Stage 2 February 2023
- Oliver Mc Gown Mandatory Training and Autism September 2023
- Di George Syndrome October 2023
- Moving and Assisting January 2022
- QA Level 3 Award in Emergency First Aid at work 26 February 2022
- Observation and Witness Testimony April 2022
- Makaton Stage 1 October 2022
- Medication Awareness December 2021
- Getting to know you work book completed.
Volunteer Experience
- Comfort For The Aged, Volunteer, 2017-12, 2018-07, Supported in resident personal care, Empowering service users to actively participate in their own care, Providing emotional support, Assisting resident to the gym
- Blessed Psychiatric Hospital, 2017-06, 2017-07, Updating of records, filling and indexing., Organizing leisure activities., Assisting in medication administration, Providing emotional support and helping them to do their daily activities.
Timeline
RFQ Level 5 - Adult and Health Social Care
04.2025 -
Volunteer
Kings College University Hospital
03.2025 - 09.2025
RFQ Level 3 - Adult and Health Social Care
03.2024 - 04.2025
Support worker
L'arche London (Key Worker)
11.2021 - 09.2025
Support Worker
L'Arche UK
11.2021 - 09.2025
Support worker
Trust Care Foundation
11.2020 - 01.2021
Diploma - Autism and Rehabilitation
Ghana Baptist University College
01.2020 - 06.2020
National Service Personnel
Kwame Nkrumah University of Science and Technology
08.2019 - 08.2020
Volunteer
Comfort For The Aged
12.2017 - 07.2018
Blessed Psychiatric Hospital
06.2017 - 07.2017
BBA - Marketing
Ghana Baptist University College
08.2015 - 05.2019
Volunteer
Kwamo Rehabilitation Centre
11.2012 - 09.2013
Industrial Attachment
Sunyani circuit court 'B'
06.2011 - 12.2011
Diploma - Marketing
Sunyani Polytechnic
08.2009 - 05.2011
WAEC - undefined
Dadease Agric senior High
08.2005 - 05.2008