Experienced professional with a strong background in managerial roles across various departments, including Activities, PLIs, Residence, CSU, Visits, Rosters, and P&Q. Demonstrates expertise as a Security Officer and PCO with a focus on event and initiative planning. Skilled in audit processes, CAP action plans, risk register management, and health and safety protocols. Known for performance monitoring and KPT knowledge while being a reliable team player who is innovative and caring. Committed to enhancing staff care and ensuring operational excellence through agile practices.