Elizabeth Karungi
Kampala,Uganda
Summary
Highly skilled professional with expertise in exceptional customer service, office administration, and logistics & event coordination. Demonstrates strong organisational and multitasking abilities, coupled with finance management and IT & software proficiency. Adept at communication and attention to detail, ensuring efficient operations and client satisfaction.
Overview
9
9
years of professional experience
16
16
years of post-secondary education
Work History
Administration Assistant
Industrial Graphics Systems Ltd
Kampala, Uganda
01.2021 - 01.2025
- Coordinated all office logistics, ensuring timely ordering of supplies and maintenance of stock levels
- Compiled client addresses and managed delivery dates, ensuring timely and accurate deliveries
- Organized both external and internal client meetings, ensuring smooth logistics and timely provision of meeting resources
- Collaborated with the workshop team to monitor reorder levels and streamline inventory management
- Followed up with clients to ensure all documents and contracts were signed and processed
- Managed customer feedback surveys, ensuring that feedback was collected on time and shared with relevant departments
- Responded promptly and professionally to customer inquiries, prepared quotations, and coordinated the production and shipment of orders
- Maintained proper filing and storage systems for all records, ensuring easy retrieval and organization
- Monitored office consumables and utilities, ensuring a steady supply of stationery, cleaning materials, water, and power
Finance and Administration Officer
Amuka Safari Lodge
Kampala
01.2017 - 12.2020
- Prepared booking confirmation paperwork and communicated booking details to relevant departments
- Monitored usage and timely replenishment of office consumables and utilities, including stationery and housekeeping items
- Organized and coordinated monthly staff meetings, ensuring smooth communication across departments
- Scheduled and coordinated quarterly planning and budgeting meetings
- Allocated and updated rooms in the booking system, ensuring accurate reservations
- Responded promptly to bookings and provided email confirmations to clients
- Managed and maintained professional relationships with clients and suppliers
- Prepared and sent invoices to clients, ensuring timely payments
- Reconciled all payments made by clients and ensured accurate bookkeeping in the accounting system
- Prepared supplier payment records and ensured timely payments
- Maintained accurate office and accounting records, ensuring compliance with company standards
- Contributed to payroll preparation by providing necessary input for staff payroll
Field Cashier
Uganda Tobacco Services
Kampala
07.2016 - 12.2016
- Managed cash disbursements to farmers following verification and approval of supply documents
- Received payments and forwarded records for data capture
- Assisted the Senior Accountant with bank reconciliations
- Analyzed farmers' supply records to determine accurate payments
- Maintained relevant documentation and scheduled meetings with farmers to facilitate transactions
Education
Uganda Advanced Certificate of Education -
St. Teresa Girls College, Calcutta
01.2011 - 01.2012
Uganda Certificate of Education - undefined
St. Teresa Girls College, Calcutta
01.2007 - 01.2010
Primary Leaving Examinations - undefined
Bukorwe Primary School
01.1997 - 01.2006
Bachelor of Business Administration - Business Finance
Kabale University
Uganda 01.2013 - 01.2016
Skills
- Exceptional Customer Service
- Office Administration
- Logistics & Event Coordination
- Organizational & Multitasking Skills
- Finance Management
- IT & Software Proficiency
- Communication
- Attention to Detail
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Custom
Available upon request.
Timeline
Administration Assistant
Industrial Graphics Systems Ltd
01.2021 - 01.2025
Finance and Administration Officer
Amuka Safari Lodge
01.2017 - 12.2020
Field Cashier
Uganda Tobacco Services
07.2016 - 12.2016
Bachelor of Business Administration - Business Finance
Kabale University
01.2013 - 01.2016
Uganda Advanced Certificate of Education -
St. Teresa Girls College, Calcutta
01.2011 - 01.2012
Uganda Certificate of Education - undefined
St. Teresa Girls College, Calcutta
01.2007 - 01.2010
Primary Leaving Examinations - undefined
Bukorwe Primary School
01.1997 - 01.2006
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