Experienced professional with a strong background in data entry and management, interdepartmental collaboration, and document scanning and filing. Adept at configuring COVID-19 vaccination systems and providing IT training and support both in-person and via Teams. Proven ability to work effectively with District nurses and bed managers, assisting with administration tasks and taking notes during huddle meetings. Skilled in creating lesson plans, configuring systems, and managing patient bookings in A&E reception while liaising with ambulance staff.
Proven track record of adaptability and excellence across clinical administration, patient services, and healthcare IT. Starting in medical records, ensured accuracy and readiness of patient documentation for clinics and surgical procedures. Stepped into a critical role during the COVID‑19 pandemic, configuring and implementing booking/vaccination recording systems, and delivering rapid training to new staff under high‑pressure conditions. Currently an IT Trainer for seven core Trust systems, designing and delivering classroom and virtual (Teams) training, creating lesson plans, and configuring new software. Experienced collaborator across multiple departments — including A&E, bed management, and community nursing — bringing both operational insight and outstanding communication skills. Recognised for commitment, flexibility, and the ability to quickly learn and upskill in fast‑paced healthcare environment
Data entry and management
Interdepartmental collaboration
Document scanning and filing
COVID-19 vaccination system configuration
IT training and support based in the training room and also over Teams
Working with District nurses and bed managers in administration role assisting with admin and taking notes from huddle meetings
Create lesson plans and configure systems
Worked in A&E reception booking in patients and liasing with ambulance staff