Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Elizabeth Gaunt

Bury,Greater Manchester

Summary

Accomplished retail professional with extensive expertise in staff rota arrangement, store layout planning, and cash handling. Demonstrates proficiency in product ordering, pricing, and sales leadership, driving store operations efficiency and time management. Skilled in employee motivation techniques and staff mentoring, fostering team leadership and resilience under pressure. Adept at implementing sales promotions and ensuring health and safety compliance while maintaining exceptional customer service standards. Career focus on enhancing relationship management through comprehensive product knowledge proficiency and retail software literacy.

Overview

29
29
years of professional experience

Work history

Store manager

The Sleep Haven
Oswaldtwistle, Lancashire
03.2024 - 08.2025
  • Oversaw visual merchandising efforts that enhanced overall store appearance.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Assisted customers in locating products around the shop floor promptly.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.

Store sales manager

Bensons For Beds
Stockport, Greater Manchester
12.2005 - 03.2025
  • Ensured optimal customer satisfaction with professional service delivery.
  • Maintained high standard of store cleanliness, ensured appealing shop front presentation.
  • Implemented merchandising initiatives to attract customers.
  • Optimised store layout for easy navigation and shopping experience enhancement.
  • Fostered a positive work environment to boost employee morale.
  • Handled cash transactions accurately-ensured proper accounting practices.
  • Coordinated staff training, enhanced sales performance.
  • Resolved customer complaints promptly, maintained high reputation of the store.
  • Managed team scheduling for maximised productivity.
  • Developed sales targets to motivate team members towards higher achievements.
  • Conducted regular performance reviews, identified areas for improvement in staff performance.
  • Recruited new members into the team-introduced fresh ideas and perspectives.
  • Managed team of nine staff, driving performance with motivational strategies to exceed sales targets.
  • Supported front-line sales teams with well-coordinated administrative operations.

Private Day Nursery Manager

Kids Academy
Bury, Borough of Bury
04.2002 - 09.2005
  • Reinforced a positive learning atmosphere with effective behaviour management techniques.
  • Provided safe and stimulating environment for children, promoting their learning and development.
  • Handled recruitment process for new staff, ensuring best fit for nursery needs.
  • Implemented government guidelines on Early Years Foundation Stage curriculum within the nursery setting.
  • Fostered strong relationships with parents to improve communication regarding child progress.
  • Dealt calmly with emergency situations, ensuring overall safety of children and staff members.
  • Ensured compliance with Ofsted regulations by managing daily nursery operations diligently.
  • Regularly updated child records accurately reflecting current developmental stage and any special requirements.
  • Collaborated with staff members to create engaging lesson plans, enhancing child development.
  • Managed parental concerns professionally whilst maintaining confidentiality of sensitive information.
  • Delivered regular updates to parents about their child's day-to-day experiences at the nursery.
  • Conducted employee training sessions for enhanced service provision in the nursery.
  • Secured resources such as toys or teaching materials that promote early childhood education within budget constraints.
  • Managed team of 25 staff members within nursery setting.
  • Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
  • Owned timely completion of daily administration activities within nursery.
  • Led nursery team to achieve 'Outstanding' Ofsted rating with exceptional quality care.
  • Recruited and trained staff to boost attainment with learning through play approach.
  • Developed trusting relationships with children, parents and staff.
  • Supervised and coached staff to deliver high-quality child care provisions.
  • Reviewed staff performance regularly to maintain safe, compliant care.
  • Recruited enthusiastic staff to maintain positive care environments.

Nursery nurse

Educare For Early Years
Bury, Borough of Bury
03.2000 - 04.2002
  • Liaised effectively with colleagues during shift changes; guaranteed seamless continuity of care for all children.
  • Guided positive behaviour amongst children through role-modelling appropriate actions and manners.
  • Delivered high-quality childcare by maintaining a safe, clean and nurturing environment.
  • Facilitated early literacy skills by introducing phonics games and reading exercises.
  • Promoted hygiene practices by teaching basic grooming habits such as hand-washing before meals.
  • Improved language skills in toddlers using interactive storytelling sessions and song routines.
  • Administered first aid when required, ensuring prompt attention to injuries or illnesses.
  • Organised stimulating outdoor activities that encouraged motor skill development in a fun manner.
  • Implemented nursery policies consistently; maintained standards expected by management team.
  • Facilitated nap times as part of routine care duties, contributing to overall wellbeing.
  • Managed minor disputes amongst children calmly, encouraging peaceful resolution.
  • Provided detailed daily reports to parents regarding their child's day, ensuring transparency and trust.
  • Collaborated with parents on potty-training methods, resulting in consistent approach between home and nursery.
  • Supervised indoor and outdoor play, providing first aid as necessary.
  • Established and maintained positive relationships with parents, carers and nursery staff.
  • Wrote up regular activity and observations reports, monitoring children's progress and development.
  • Closely monitored child wellbeing, regularly updating parents to assure continued safety and security.
  • Supported children to identify and manage their feelings and behaviours.
  • Planned and led engaging activities for small groups of young children.
  • Passionately promoted learning through play for optimum child development.
  • Prepared nutritional snacks to cater to individual dietary needs.
  • Demonstrated awareness of children's cultural background, disabilities and medical histories.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Read stories and lead activities to help children build foundational learning skills.
  • Engaged children in stimulating learning-based activities and games.
  • Created and maintained welcoming, safe and tidy space to promote children's development.
  • Set up equipment and materials ahead of recreational activities.
  • Arranged for entertainment and games to provide downtime between learning activities.
  • Coordinated children's movements between school property and off-site activities.

Trainee nursery nurse

Wells House Kindergarten
Bury, Borough of Bury
09.1996 - 03.2000
  • Assisted in the development of creative activities for children's learning.
  • Collaborated with teaching staff for effective lesson planning.
  • Communicated effectively with parents about their child's day-to-day activities and progress at school meetings.
  • Maintained cleanliness within nursery premises, providing hygienic conditions for children.
  • Assisted in nap-time procedures ensuring restful periods for infants.
  • Kept nursery space clean and organised for optimum operations.
  • Assisted nursery team members with planning and carrying out daily activities.
  • Participated in training sessions expanding professional knowledge base.

Education

NVQ Level 2 - Childcare

City and Guilds
Bury

NVQ Level 3 - Childcare

City and Guilds
Bury

BSL 1 - Sign Language

Bury College
Bury

BSL 2 - Sign Language

Bury College
Bury

Skills

  • Staff rota arrangement
  • Store layout planning
  • Cash handling
  • Product ordering
  • Employee motivation techniques
  • Staff mentoring
  • Product pricing
  • Sales Leadership
  • Performance monitoring
  • Store operations efficiency
  • Time efficiency
  • Sales promotion implementation
  • Retail software literacy
  • Product knowledge proficiency
  • Resilience under pressure
  • Health and Safety Compliance
  • Customer Service
  • Team Leadership
  • Product knowledge
  • Relationship Management

Affiliations

I Love the out doors - dog walking in particular, movies & eating out.

Timeline

Store manager

The Sleep Haven
03.2024 - 08.2025

Store sales manager

Bensons For Beds
12.2005 - 03.2025

Private Day Nursery Manager

Kids Academy
04.2002 - 09.2005

Nursery nurse

Educare For Early Years
03.2000 - 04.2002

Trainee nursery nurse

Wells House Kindergarten
09.1996 - 03.2000

NVQ Level 2 - Childcare

City and Guilds

NVQ Level 3 - Childcare

City and Guilds

BSL 1 - Sign Language

Bury College

BSL 2 - Sign Language

Bury College

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Elizabeth Gaunt